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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Simple, easy and well secured. Would shop with Alibris again.
Easy to use site. Got a good deal too. I have been an Alibris customer for many years.
Easy to locate book I wanted at a fair price.
Awesome shopping experience, as always. Many thanks to your fine company.
They have the books that on other online stores have. I don't like searching all over the internet when I can find them all here.
So far a good shopping experience. This is the first time using this vendor.
I added two books to my checkout, then you required me to log in again because I already had an old account. I lost the two books and could only find one of them and gave up on trying to find the other
I ordered an old D&D monster manual. The order shipped and arrived quickly. It wasn't clear which edition/cover art I was getting as the listing used stock images, but I believe that was specified. Well I didn't get the cover I was expecting, but the one I got is older and worth more, and i didnt already have it so i was fine. The price was reasonable and the condition was pretty good too. Thanks.
Delivery was prompt and the packaging was protective and efficient.
Excellent service - came within the week - beauriful colors & in great shape! Thanks for sending difficult to locate art book!
I think that the search features could me more sophisticated.
Love that Alibris always has what I want! Quick shipping. No mistakes!
Quick and responsive. Nothing I can suggest to improve the experience.
Alibris is my go-to shop for books. I've found so many great books and authors, including Lynn Austin, Jessie Gussman, Julie Klaasen, Tracie Peterson, Karen Witemeyer, and more!
Placed an order from multiple sellers at one time. All orders were received promptly and the items were just as described by the sellers. Thank you!
The book was well packed and came in excellent condition. My only disappointment was that ordered it on June 15th but it did not arrive until July 5th. I made my research deadline but I was anxious about the long delivery time.
Great availability at low prices but shipping is quite a shock when you go to check out.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

