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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,458
shipping
12,448
quality
12,442
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Michigan
2 reviews
0 helpful votes
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I've been shopping on this site for several years and am always impressed.

Date of experience: January 24, 2021
Missouri
1 review
0 helpful votes
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Should be more clear with the shipping costs earlier in the checkout experience.

Date of experience: January 23, 2021
Washington
1 review
0 helpful votes
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Alibris is a fantastic tool for me to use small booksellers.

Date of experience: January 23, 2021
Utah
1 review
0 helpful votes
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I LOVE SHOPPING WITH ALIBRIS
January 24, 2021
Updated review

Alibris is a great source for growing a library of both recent and older or out-of-print books.

Date of experience: January 23, 2021

Great selection and pricing
January 9, 2021
Previous review

Great selection and pricing.

Date of experience: January 9, 2021
Oklahoma
1 review
0 helpful votes
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Not being able to update my shipping address directly from the checkout page was a bit of a hassle. Otherwise, smooth transaction. Thanks

Date of experience: January 23, 2021
Washington
2 reviews
0 helpful votes
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Great but I have a question
January 24, 2021

Great but I have a question.
I sometimes accidentally double the same book twice how can I avoid this before checkout!?!
PS Is there a way to track my order from to me!?!

Date of experience: January 23, 2021
California
1 review
0 helpful votes
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Clear titles and headings
January 24, 2021

Clear titles and headings. Easy to navigate between editions and used or new options for available books. Great selection.

Date of experience: January 23, 2021
Texas
1 review
0 helpful votes
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IT bugs me that you say there is a $15 coupon one day only... then I find out at checkout that it only is applied if I spend much more money.

Date of experience: January 23, 2021
Massachusetts
2 reviews
0 helpful votes
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Books were easy to find and the web site is easy to navigate

Date of experience: January 23, 2021
California
2 reviews
0 helpful votes
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I tried to order four copies of this book because I like to give copies of it for wedding presents and I couldn't find a way to do this. I hope you will help me with this.

Date of experience: January 23, 2021
Ohio
1 review
0 helpful votes
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Website easy to navigate. Received book timely
January 23, 2021
Updated review

Easy to navigate. Site. Check out easy for baby boomer not tech savvy

Date of experience: January 23, 2021

Easy to navigate
January 9, 2021
Previous review

Easy to navigate

Date of experience: January 9, 2021
Colorado
1 review
0 helpful votes
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Very quick and easy to find what I needed and checkout was fast and easy, shipping price was fair.

Date of experience: January 23, 2021
Missouri
1 review
0 helpful votes
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I've shopped on Alibris for years
January 23, 2021

I've shopped on Alibris for years. Always a good experience!

Date of experience: January 23, 2021
Kentucky
1 review
0 helpful votes
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I think I've had orders through your company previous to this one... and the service has always been top notch!

Date of experience: January 23, 2021
Canada
1 review
0 helpful votes
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Fix the postal code box in billing address on mobile. Currently only allows numbers which means canadians can't type in their postal codes and proceed with their orders.

Date of experience: January 23, 2021
Arizona
1 review
0 helpful votes
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Easy to use, has great prices for high quality books!

Date of experience: January 23, 2021
Colorado
1 review
0 helpful votes
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No way to switch to expedited shipping, no way to indicate gift, no way to contact seller

Date of experience: January 23, 2021
Texas
1 review
0 helpful votes
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I had to do order twice and price of a book increases two dollars in the less than 5 minute span

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2021
Pennsylvania
1 review
0 helpful votes
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It was not clear to me the coupon usage process. I think the coupon discount should be explained clearer and EARLIER in the ordering process because then you would be encouraged to buy more books because you are CLEARLY aware that you will be getting a discount with your coupon! EVERYONE LOVES THAT!

Date of experience: January 23, 2021
Georgia
1 review
0 helpful votes
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Only found this book here for a low price. I will use this site again for books.

Date of experience: January 23, 2021