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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,452
shipping
12,442
quality
12,436
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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So far so good; appreciate your reasonable prices, including shipping.

Date of experience: February 14, 2021
New York
1 review
0 helpful votes
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Great prices, easy to use, Always have the books I want.

Date of experience: February 14, 2021
South Dakota
1 review
0 helpful votes
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I entered the coupon code but didn't get it. Had to pay full amount. Very bad.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2021
Missouri
1 review
0 helpful votes
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Everything is great except the shipping
February 14, 2021

Everything is great except the shipping. I guess the trick is to buy from one seller.

Date of experience: February 14, 2021
Minnesota
1 review
0 helpful votes
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I love their cooking show
February 14, 2021

I love their cooking show. They make me want to explore my Italian heritage.

Date of experience: February 14, 2021
North Carolina
3 reviews
0 helpful votes
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I hope I finally found a comic set that offers all the books that I want

Date of experience: February 14, 2021
Florida
1 review
0 helpful votes
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Love the quality of books I receive
February 14, 2021

Love the quality of books I receive. Have told many co-workers and family about your site.

Date of experience: February 14, 2021
New York
1 review
0 helpful votes
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I bought a book called On Bull$#*! for my mom, but I didn't encounter any bull$#*!. That's good, in my estimation.

Date of experience: February 14, 2021
Oregon
1 review
0 helpful votes
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Easy to find the book I wanted hard cover used was 1.26 shipping reasonable at 3.99

Date of experience: February 14, 2021
Colorado
1 review
0 helpful votes
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Easy to navigate site and find what you're looking for.

Date of experience: February 14, 2021
New York
1 review
0 helpful votes
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I would like to be able to edit the cart while checking out after seeing shipping charges. Also, the "optimizer" suggested changes which included different boos than the one I was ordering. I love the idea, but it would make more sense if you could choose which changes to make.

Date of experience: February 14, 2021
Florida
1 review
0 helpful votes
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Could not find this book and your company had the exact book I was looking for thank you

Date of experience: February 14, 2021
Ohio
1 review
0 helpful votes
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Never had a problem, books arrived on time, and the used books I bought were perfect!

Date of experience: February 14, 2021
North Carolina
1 review
0 helpful votes
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Have done the majority of my book shopping through Alibris for years. Thus far I have had no undesirable experiences.

Date of experience: February 13, 2021
California
1 review
0 helpful votes
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Look forward to seeing the condition and quality of the book.

Date of experience: February 13, 2021
New Mexico
1 review
0 helpful votes
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Very easy ordering experience
February 14, 2021

Very easy ordering experience. Hopefully the arrival of my order will also be a positive experience!

Date of experience: February 13, 2021
Maine
1 review
0 helpful votes
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I spent way too much time trying to get the free shipping for an order over $39 to be applied. I just decided to make the order and then fill out your contact form to see if you would reverse them. But once I placed the order, the shipping charges were removed. Why not remove them before processing the payment? Frustrating! There is no way to verify before paying that the charges will be removed.

Date of experience: February 13, 2021
Missouri
1 review
0 helpful votes
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I often find what I am seeking on Alibris, even hard-to-find or out of print.

Date of experience: February 13, 2021
Delaware
2 reviews
0 helpful votes
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First time ordering from you company
February 14, 2021

First time ordering from you company. Very straight forward and easy. Dan

Date of experience: February 13, 2021
Nevada
1 review
0 helpful votes
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Everything was easy thus far just have to wait and see what the product looks like and how long it takes for me to get it.

Date of experience: February 13, 2021