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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,696
shipping
12,686
quality
12,680
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Good pricing and selection but clunky electronic process via iPhone

Date of experience: February 27, 2021
Kentucky
1 review
0 helpful votes
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Quick shipping with previous purchase!
February 28, 2021

Quick shipping with previous purchase! Came in great condition!

Date of experience: February 27, 2021
Pennsylvania
1 review
0 helpful votes
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An excellent alternative
February 28, 2021
Updated review

Very nice. Found on a search and like the alternative for buying books.

Date of experience: February 27, 2021

Very nice
February 14, 2021
Previous review

Very nice. Found on a search and like the alternative for buying books.

Date of experience: February 13, 2021
AE
1 review
0 helpful votes
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Very easy, very practical, no hassle whatsoever.
Thanks

Date of experience: February 27, 2021
Oregon
1 review
0 helpful votes
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Signed up for coupons but did not obtain for this order.

Date of experience: February 27, 2021
Minnesota
2 reviews
0 helpful votes
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Unfortunate the shipping cannot be combined for items from same seller.

Date of experience: February 27, 2021
Illinois
1 review
0 helpful votes
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Books at a reasonable price can't wait to receive my order!

Date of experience: February 27, 2021
California
1 review
0 helpful votes
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Good and easy to navigate site
February 28, 2021

Good and easy to navigate site. Good suggestions which lead to fun discoveries.

Date of experience: February 27, 2021
Arkansas
1 review
0 helpful votes
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Easy to find what I was looking for and to navigate my way to order

Date of experience: February 27, 2021
California
1 review
0 helpful votes
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You had all the books I was looking for
February 28, 2021

You had all the books I was looking for. Thank you!

Date of experience: February 27, 2021
Nevada
1 review
0 helpful votes
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My only complaint about alibris is that many items do not include a description. Otherwise, I am super happy to have found an online bookstore where I can either splurge on a brand new copy or trade paperback, or be frugal and buy a lesser-priced used book. You even have music and videos. I love it! Also, I am highly satisfied whenever an item is shipped from alibris. Some other sellers are on my "do not buy from again" list. I would appreciate a shipping discount on multiple orders, but I never seem able to arrange my shopping list to get a "bundled" shipping price.

Date of experience: February 27, 2021
California
1 review
0 helpful votes
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Great, easy, and shout out to bookshop santa cruz for sending me your way

Date of experience: February 27, 2021
California
1 review
0 helpful votes
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Great site
February 28, 2021
Updated review

Books were easy to find and at such a great price.

Date of experience: February 27, 2021

Best site for book seriously
February 13, 2021
Previous review

Best site for book seriously. Has the best selection of books at a cheaper price compared to VARIOUS sites and places. Always offers coupons to save even more money. And site is super easy to navigate.

Date of experience: February 12, 2021
Pennsylvania
1 review
0 helpful votes
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I found what I needed at a very reasonable price. Thank you

Date of experience: February 27, 2021
California
1 review
0 helpful votes
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When trying to check out as a guest, was told I had already registered (?) and made to 'change' my password. When I returned to Cart, I found it empty! My choices were no longer available. Not good!

Date of experience: February 27, 2021
Ohio
1 review
0 helpful votes
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I've used Alibris over the years
February 28, 2021

I've used Alibris over the years. I've always been happy.

Date of experience: February 27, 2021
Tennessee
1 review
0 helpful votes
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I haven't received my book yet but shopping with alibris was very easy, and they have very good descriptions of the products that you are buying.

Date of experience: February 27, 2021
Texas
1 review
0 helpful votes
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It's fine, but going from shipping back to my cart is a nightmare, and even though I opted out of emails when I signed in as a guest, I still got tricked into it when I completed my purchase. Sites that do that are so skeezy

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 27, 2021
Tennessee
1 review
0 helpful votes
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I love Alibris and have for years
February 27, 2021

I love Alibris and have for years. I always search here before I look at that other former bookstore.

Date of experience: February 27, 2021
Texas
1 review
0 helpful votes
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Good selection, good prices, free shipping with minimum purchase.

Date of experience: February 27, 2021