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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,696
shipping
12,686
quality
12,680
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Simply done
March 5, 2021

Simply done.

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Overall I really love this site!
March 5, 2021

Overall I really love this site! Sometimes the picture sellers use don't match the cover I actually receive, even if it claims to be the right edition or has the right ISBN number. So I wish there was a way to make the picture feature more accurate. But otherwise I am very satisfied with this site!

Date of experience: March 4, 2021
Florida
1 review
0 helpful votes
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Wish there was a break on shipping

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Website is easy to navigate
March 4, 2021

Website is easy to navigate

Date of experience: March 4, 2021
Alabama
2 reviews
0 helpful votes
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Glad to find the book I wanted at such an amazing price. Many thanks.

Date of experience: March 4, 2021
Georgia
2 reviews
0 helpful votes
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You are my favorite "I'll never shop Amazon" go to.
Hope your integrity is strong! Eg., living wage for all employees, unionized, etc.

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Great
March 4, 2021

Great. I like the prices but could use some discount. Thank you.

Date of experience: March 4, 2021
Wisconsin
1 review
0 helpful votes
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I had a new credit card and had a little trouble changing the old number to the new. But it's all good now.

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Quick and easy!
March 4, 2021

Quick and easy!

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Easy to use
March 4, 2021

Easy to use. Only change I would like to see is a search by subject.

Date of experience: March 4, 2021
South Carolina
1 review
0 helpful votes
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Great!
March 4, 2021

Great!

Date of experience: March 4, 2021
Virginia
1 review
0 helpful votes
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Reliable vendors, great rare books!

Date of experience: March 4, 2021
Maine
1 review
0 helpful votes
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After 3 years, they alerted me to the book I could not fid anywhere else! Thank you :)

Date of experience: March 4, 2021
Florida
1 review
0 helpful votes
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Very good
March 4, 2021

Very good

Date of experience: March 4, 2021
Illinois
1 review
0 helpful votes
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Good site
March 4, 2021

Good site

Date of experience: March 4, 2021
Colorado
1 review
0 helpful votes
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Very easy to find what I wanted & extremely easy to use site to purchase.

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Easy to use platform, quick shipping, products as they say!

Date of experience: March 4, 2021
Belgium
1 review
0 helpful votes
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Ok
March 4, 2021

Ok

Date of experience: March 4, 2021
Wyoming
1 review
0 helpful votes
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Very easy, fast, and straight forward! Thank you

Date of experience: March 4, 2021
Virginia
1 review
0 helpful votes
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Had issues changing my billing information. Kept saying i needed to put US and when doing so it still would not get it to work and would not let me change it.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2021