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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I was prompted to sign up for a coupon, but when I received it I couldn't use it. The minimum amount should have been made clear from the outset.
I had a hard time seeing the option to distinguish Shipping address vs billing address.
Items ordered always come in a timely manner and have been in better condition than advertised. Thanks
Like that this is an amalgam of independent book sellers!
I was able to make my purchase, change my password and address with no hitch. Thank you!
Very easy to find items and to order them. I've shopped Alibris in the past and had good luck.
I found the book I wanted quickly and checkout was easy.
I found the book I needed at a great price. The descriptions for the available books were a big help in deciding which book to buy.
Should have a shipping cost estimate by the selections
Quick and easy searches and simple ordering process.
You keep saying you will offer a $5 off coupon and it never works on an order and every other option doesnt work so frankly its a bummer and very frustrating
I have liked the selections and the fast shipping.
Where is the faster shipping for 4 dollars more. Other than that, YOU have a great website. Thank you for being here. Patti
I guess you changed or is my memory fading anyway i thought you used to offer free shipping but i saw no slot for it so like i said i think that times have changed
I love this site and I love shopping on it, but this is the second time I've gotten a coupon and clicked to use it without it being applied at close out or being offered an option to enter it before close out. I'm a little disappointed and feel that the coupons are a bit of a bait and switch.
I also wish there was more clarity about the actual dollar amount of the discounts. I receive emails about a $20 discount, but it's not clear until several steps into the process that $20 only applies to $100 orders... and then the discount I should have gotten doesn't even show up. Even though I like the site, this has put a bad taste in my mouth and I'm not certain I'll keep shopping here.
Alibris is my go-to online bookstore. I usually find what I want at excellent prices and can support small bookshops in the process.
No problems looking forward to this book at such a reasonable price thank you
So far, I've had to sign up again because I can't access the email I signed with. Otherwise, it's okay. Not as easy as I remembered.
This is my third round of book buying from your site and I am hooked. It has made checking the mail a joy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members