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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Good by comparison with other outlets for same book.
You had the books, some were cheap, the shipping was affordable
Very disappointed that even after especially choosing one vendor for my purchase of five books - which came to $10, Shipping will cost $15!
Shameful!
Haven't ordered books from Alibris in years - but I've never experienced any difficulties at all with this company.
Confusing as hell--may have accidentally ordered two copies; missed out on cheaper one
Site is well designed and easy to navigate, and the price of the book I ordered is competitive.
Good and relatively easy to use. Allowing Delivery Pricing earlier in the cycle would benefit more.
My opinion for Alibris is generally high. However, with today's order, I was not provided with a promo code field to use the discount for my order.
I like that I can find inexpensive used books and it searches many different sellers making more likely I'll find what I'm looking for.
Author, book title - books are easy to find. Sometimes one finds books that knew were out there!
Good variety and price choices. Some of your searches are a little quirky. Almost nothing came up when I typed "Montpelier, VT" but many more when I did "Montpelier, Vermont". Glad I was determined to find what I was seeking.
I qualified for free shipping, however, I was charged $76.79 for shipping. That is really misleading! If I qualified for free shipping, it should be free! Thanks for reading my comment.
I wish all Websites were this easy, search engine gets to the point, check out isn't flooded with " but Wait " useless money grabbing poop!
Good job Alibris!
Had difficulty going back to books and find checkout again. I ended up buying 2 of the same books.
You had what I wanted in stock!
It was confusing that you offered "California" when you wanted CA.
Check out sucks. Cant retrieve and old password from 20 years ago. Cant use Apple pay.
I've been a satisfied customer with Alibris for years and I tell my friends to buy there books on Alibris. It's amazing to have such an enormous network of new and used bookstores across the nation. I can almost always find what I'm looking for, in print and out of print, at a price I'm happy with. I easily ordered a book for my mother published in the 1950's. It's a fantastic resource. I'm a regular customer and really appreciate your service!
$5 could not be applied. It felt like a bait and switch. Shipping cost are not upfront but I had already spent time on the order. Next time I will choose Amazon, they have free shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members