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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy to go through the purchasing process and cost of book and shipping extremely fair compared to other websittes!
I think I got charged twice. I first put in pay pal then it asked for my # and I didn't have it available so i used my reg card. Please adjust if it took out twice. Thanks, Jan Engle
The first time I ordered from A Libris the book was sent to the wrong address because a friend had used my account and the shipping address was his, not mine. I think I have straightened it out now. Thanks.
My free shipping turned into $3.99? What's up with that?
Whenever I need something in a hurry--your company makes the process of confirming order and charging very quick and smooth
Easy to use your website. Will have to wait and see when I receive the book.
Cancelled order on previous attempt. Apparently your inventory is bogus.
Show the shipping costs with the initial book cost or the total cost of the cart next to the cart symbol.
Always fast, easy, and a great value. For 10 years.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

