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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,499
shipping
12,489
quality
12,483
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Easy to find items and the checkout process is simple.

Date of experience: April 9, 2021
Oklahoma
1 review
0 helpful votes
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All is good
April 9, 2021

All is good.
A coupon for next order would be good!

Date of experience: April 9, 2021
California
1 review
0 helpful votes
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Ordered The Guest Liat and the book was far better than 'good...' and I'm very pleased with your service

Date of experience: April 9, 2021
Illinois
1 review
0 helpful votes
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Easy to navigate the site, and quick response from customer service for any questions.

Date of experience: April 9, 2021
Indiana
1 review
0 helpful votes
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Gently used books of great quality at unbelievably low prices!

Date of experience: April 9, 2021
Pennsylvania
1 review
0 helpful votes
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Generally great but when I typed in "PO" it filled in an address in Tipton MO which is incorrect so I had to retype it. Do not suggest an address based on PO.

Date of experience: April 9, 2021
Florida
1 review
0 helpful votes
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This website was very easy and a user friendly and I would use it again,

Date of experience: April 9, 2021
North Carolina
1 review
0 helpful votes
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Very easy to go through the purchasing process and cost of book and shipping extremely fair compared to other websittes!

Date of experience: April 9, 2021
Ohio
1 review
0 helpful votes
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I think I got charged twice
April 9, 2021

I think I got charged twice. I first put in pay pal then it asked for my # and I didn't have it available so i used my reg card. Please adjust if it took out twice. Thanks, Jan Engle

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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The first time I ordered from A Libris the book was sent to the wrong address because a friend had used my account and the shipping address was his, not mine. I think I have straightened it out now. Thanks.

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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My free shipping turned into $3.99? What's up with that?

Date of experience: April 8, 2021
Florida
2 reviews
0 helpful votes
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Whenever I need something in a hurry--your company makes the process of confirming order and charging very quick and smooth

Date of experience: April 8, 2021
New Mexico
2 reviews
0 helpful votes
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Easy to use your website
April 8, 2021

Easy to use your website. Will have to wait and see when I receive the book.

Date of experience: April 8, 2021
Maine
1 review
0 helpful votes
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I don't understand why it was so hard to get the book

Date of experience: April 8, 2021
New Mexico
1 review
0 helpful votes
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Cancelled order on previous attempt. Apparently your inventory is bogus.

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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I've been on so many sites to find these books Thank you for having everything in stock. I need to learn with these books!

Date of experience: April 8, 2021
Washington
1 review
0 helpful votes
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Show the shipping costs with the initial book cost or the total cost of the cart next to the cart symbol.

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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Site stuttered on my credit card number the first time around--had to try twice. Also, the CC number field will not accept paste-ins with spaces in them.

Date of experience: April 8, 2021
Canada
1 review
0 helpful votes
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I've been looking for some of these books for a while; this is a terrific source! Thank you!

Date of experience: April 8, 2021
Oregon
1 review
0 helpful votes
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Always fast, easy, and a great value. For 10 years.

Date of experience: April 8, 2021