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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,477
shipping
12,467
quality
12,461
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
2 reviews
8 helpful votes
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I wound up paying just as much by the time the inflated shipping was processed than I would have paid anywhere else. It looks like when one orders from the same company, they could have a cap... I cut my order a lot.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 11, 2021
New York
1 review
0 helpful votes
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I could not find this book available anywhere else online. Thank you so very much for stocking this most basic of all American Writings.

Date of experience: April 10, 2021
Nevada
1 review
0 helpful votes
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Great!
April 11, 2021

Great! Easy to find what I want and except for the shipping costs, it's like free!

Date of experience: April 10, 2021
New York
1 review
0 helpful votes
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Easy-to-use website, no waiting around for it to respond.

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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I got two of the 3 books I wanted at a discount. But the 3rd, by the same author, was not listed for free shipping.

Date of experience: April 10, 2021
North Carolina
1 review
0 helpful votes
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Never been to this site before but I will looking for other artists in the future.

Date of experience: April 10, 2021
Illinois
1 review
0 helpful votes
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You had the out of print book I was looking for at a reasonable price so I am very pleased.

Date of experience: April 10, 2021
California
1 review
0 helpful votes
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Always able to find what I want in the best condition at an incredibly reasonable price.

Date of experience: April 10, 2021
Missouri
2 reviews
3 helpful votes
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I was promised a $5 for coupon for submitting my email and did not receive it.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2021
Virginia
1 review
0 helpful votes
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I love to get Alibris discount coupons but so far did not get any

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2021
Arkansas
2 reviews
0 helpful votes
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Found what I wanted and purchased it with my saved credit card.

Date of experience: April 10, 2021
New York
1 review
0 helpful votes
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A quick message about your shopping experience so far

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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It appears you are charging me tax on shipping. Is this normal?

Date of experience: April 10, 2021
Idaho
1 review
0 helpful votes
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I love that I can find the books I need at discounted prices.

Date of experience: April 10, 2021
Michigan
2 reviews
0 helpful votes
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Love the selection but some sellers overcharge for shipping. $6.98 for one thin paperback?

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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I was able to find math curriculum for my daughter.

Date of experience: April 10, 2021
New York
1 review
0 helpful votes
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Found the somewhat obscure book I was looking for in the edition I wanted, in acceptable condition, at a lower price that I had seem elsewhere, all in minutes...

Date of experience: April 10, 2021
VI
1 review
0 helpful votes
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Have ordered either two or three books and each one has later been cancelled and selling for higher price ( not sure but seems so)
I have a book which sells on Amazon and was thinking of doing business with you but this does not give me any confidence,. Although you were recommended by a good friend. Thanks you Sue Beer

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2021
Florida
1 review
0 helpful votes
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It was most satisfactory finding titles and authors easily

Date of experience: April 10, 2021
Canada
1 review
0 helpful votes
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I was glad to see the book on Alibris and look forward to receiving it.

Date of experience: April 10, 2021