On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I really enjoyed the various price offers for the books and appreciated the coupons as well!
'Glad to see another big company competing against the mammoth Amazon. 'Keep up the great work.
Good selection. Be nice if it would keep track of the items and estimated shipping as you add them, for those of us on a budget!
Alibris should educate buyers of "hardcovers" of sellers using "rebound"/"library binding" and listing these as "new" books. These tend to be of inferior quality (basically paperbacks that have been bound with a third-party cover that are often misaligned or inappropriately sized)
Great site always looked never purchased. First Three books from the site, we will see how it goes
Great selection- easy to find what I need and choose the best price for my budget!
Quick and easy and was quick to up-date my account from years ago.
My purchase was a gift. You people didn't ask. So I couldn't include a note to my daughter. Poor form on your part. People buy gift books,
Love your site! Prices are reasonable, sellers are easy to deal with, and returns are easy
Had trouble checking out with credit card information
Ordering is easy and clear. But let's wait and see if delivery, etc. is just as easy and clear.
I found your web site to be exceptionally easy to navigate. Thank you
WHAT A CON... WHEN U ASK FOR EMAIL ADDRESS WITH A $5.00 COUPON OFFER-DOESNT STATE UPFRONT THAT U NEED TO SPEND $50.00 TOTAL TO RECEIVE IT! NOT UNTIL YOU GIVE THE EMAIL ADDRESS, then you disclose that!
I PLAN TO BE SURE TO POST THIS AS A WARNING TO NEW CUSTOMERS!
I've heard of Alibris but it's new to me with this order.
I love Alibris! When I'm looking for a specific book, I can always find it here.
All went smoothly with the ordering. Have not received book yet.
This was an expensive paperback book. But Alibris had a better price than any other outlet I tried.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members