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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,596
shipping
12,586
quality
12,580
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Your website is well designed
May 20, 2021

Your website is well designed. I go out of my way to use vendors that are not part of amazon.

Date of experience: May 20, 2021
Kansas
1 review
0 helpful votes
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I found the book I was looking for at a reasonable price. I will be happy to get it.

Date of experience: May 20, 2021
North Carolina
1 review
0 helpful votes
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Easy navigating to find what I wanted and check-out without problems.

Date of experience: May 20, 2021
Australia
1 review
0 helpful votes
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Excellent details about each book, easy payment processing - excellent experience.

Date of experience: May 20, 2021
Washington
1 review
0 helpful votes
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Love the selection and the multiple choices, I often buy for a Family reading group

Date of experience: May 20, 2021
Michigan
1 review
0 helpful votes
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I kept seeing information pop up periodically regarding free shipping, however, when it came to the screen where I needed to enter my credit card info, the shipping charges still showed upon on the order. I was hesitant to go any further, fearing I was going to get charged for shipping. It wasn't until I entered my credit card information and moved to the next screen that I was able to see the shipping charges no longer applied.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
Georgia
2 reviews
0 helpful votes
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Pleasant to see great selection, competitive prices, great service, & doesn't censor books!

Date of experience: May 19, 2021
Minnesota
1 review
0 helpful votes
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Easy!
May 20, 2021

Easy! And you had what I wanted at the best price!

Date of experience: May 19, 2021
Florida
1 review
0 helpful votes
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My Experience With You Was Grrrreat... Very Easy... Much Appreciated... No Headache... Definitely Buy Again... Looking for Season 7 Thank You!

Date of experience: May 19, 2021
California
1 review
0 helpful votes
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It was easy
May 20, 2021

It was easy. I compared prices with other places n this was less expensive

Date of experience: May 19, 2021
California
2 reviews
0 helpful votes
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Super smooth checkout!
May 19, 2021

Super smooth checkout! I was happy to find the book my ND recommended for a much better price than any other online retailer! Thanks!

Date of experience: May 19, 2021
California
1 review
0 helpful votes
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Overall, a good system
May 19, 2021

Overall, a good system. Only issue I had was with the two letter state abbreviation as I left a space at the end which caused the page to not process. Surprised there isn't a drop down menu of states to click on.

Date of experience: May 19, 2021
Oregon
2 reviews
0 helpful votes
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Left cart for an about an hour and everything disappeared. I understand its not possible to keep items in cart too long, but I didn't realize they would be gone in such a short time, and with no list of what I'd had in the cart. Shoot. Coupon was misleading. Purchased used books at full price with shipping, which is still a good value for me.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
Florida
1 review
0 helpful votes
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Very User-friendly website and I loved the discount promo code without purchasing anything prior my actual purchase. The BEST of ALL is that the book I purchased was way under the price I was getting through Amazon.com You Guys are the Best! It is good to have alternative. Thank You!

Date of experience: May 19, 2021
Oregon
1 review
0 helpful votes
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Nice website, good selection and excellent prices.

Date of experience: May 19, 2021
Pennsylvania
1 review
0 helpful votes
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Find the books I want EVERY time! Easy to use site and all booksellers have been reputable and book conditions as noted. This is now my ONLY go to place for books. Never disappointed!

Date of experience: May 19, 2021
Pennsylvania
1 review
0 helpful votes
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The Alibris website is extremely easy to navigate!

Date of experience: May 19, 2021
Colorado
1 review
0 helpful votes
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Order was easy, and I like all of the options you get!

Date of experience: May 19, 2021
Tennessee
1 review
0 helpful votes
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I'd love to have some assistance choosing the best option regarding shipping. It seems each individual book is $3.99 shipping and if I could consolidate that through one or 2 booksellers, perhaps I could avoid paying so much per book. Perhaps you do not wish to optimize that to benefit the individual sellers but I would love it.

Date of experience: May 19, 2021
New Jersey
2 reviews
0 helpful votes
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Your coupons are deceiving!
June 18, 2021

Your coupons are deceiving! Then shipping is added for 3 locations! I have been trying to be mindful of how far away the book will travel. I have recommended codes that help very little. I fo not want to always use Amazon! But it comes out cheaper even with free shipping and everything gets there in 2 days! So where is the savings and where is the eco consciousness!?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2021