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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris always deliver. Good prices. Here I find what I'm looking for.
Order placement was easy. Product was priced and delivered as expected and was in the condition as advertised. I was happy with the product and appreciate Alibris being able to get me the titles I want. :)
The books I purchased came in much better shape than what I expected. So, I am very pleased with the value I received. I would give my experience five stars except for the long delay in receiving one of the books. I purchased two identical books that were sourced by two different suppliers. I paid roughly the same for each. The first book arrived within days, but the second took several weeks. The discrepancy is perplexing. I understand there are differences in supplier processes, but alibris needs to understand that as a buyer, I am purchasing from one entity. Perhaps alibris can gain consistency by working with its providers.
Great. But I'd appreciate it if I received no more of these evaluation forms.
Great prices on items and on the shipping! The site was easy to navigate and I found exactly what I was looking for.
Awesome price, great service and right on time! Thank you for seamless transaction
The book was packaged well and arrived in a timely manner as described.
Easy to use search interface and consistently has the best prices.
I always find what I am looking for. Reasonable shipping costs.
Quick service, good selection, and easy ordering, thank you!
It was great, haven't ordered in awhile, love your low prices!
Appreciate ease of shopping, abundance of options, and descriptions of those items so I can make the best choice for my needs. CDs arrived well packaged.
Shipping costs seem high. Between the cost of the book and the cost of shipping, many of the prices seem high.
Painless xxxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxxxx xxxxxxxxxxx
Lifesaving prices! I appreciate how organized checkout is smooth and easy, no stress at all! Thank you
It could be easier to find what I want. Sometimes I must look up the title/author on another website to be sure I get it right. All in all, though, it's fairly convenient.
In some screen views, the price for items is not shown next to products
I ordered several DVDs from Alibris on June 23,2025. All reached me in my own country within two weeks, which is the fastest turnaround time in the many years I have ordered from Alibris. All appear to be physically in good shape. I have not had time to play them all, but they appear to be undamaged.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

