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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Easy to find what I needed and clear and simple check-out process.
Alibris is a great way to shop for books, movies, tv shows, and music. We've never been disappointed, and their sources and inventory are outstanding!
Great place to locate hard to find books and movies. Easy to navigate and always fast delivery.
I'm an educator who loves books! You can't beat these prices. I am so happy I found this website.
I always receive books I have ordered from you, in good condition & only 1 time did I get a book, that had damage on a corner of the book & obvious that it happened during shipping.
I like the shopping help offered to save me money at check out.
I've ordered several books now and have not been disappointed. Great value.
Easy to find what I was looking for. Great prices with reasonable shipping.
It's wild that the shipping is almost more than the books, but you can get OOP titles.
Shipping costs more than twice the cost of the book
Found what I was looking for. Excellent search engine and having the photo of the items, so you can choose which dustjacket you get, is awsome. I hope they are as advertised when they arrive. Wish you had a shipping discount for multiple books.
Alibris almost always has what I'm looking for at reasonable pricing.
I need four copies, would love not to have to add each individually to cart! That's silly!
Pain-in-the-neck site; I could not easily go back to original listing so I could record condition; you wound up altering my shopping cart to reflect two books rather than one, so I had to fill out an order all over again. Also your confirmation did not reiterate the advertised ("Hardcover, New").
Amazon's site has none of these problems; you can easily change quantity on the order form without having to reorder; condition is restated. They have a user-friendly site; you don't. FIX IT.
Now I see that you're requiring that I agree to terms that I did not choose before submitting this -- WHEN YOU ASKED FOR MY FEEDBACK.
I'll think twice before ordering from you again.
Easy place to find a wide range of books for cheap
First time buyer so far so good. Easy order and checkout process.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members