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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,497
shipping
12,487
quality
12,481
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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It Was Great!
July 9, 2021

It Was Great! Easy And Fast! WOW! And You Had Just What I Needed. It Was If The Holy Spirt Himself Leading Me. So Far So Good! Just Waiting On Merchandise To Be Shipped.

Date of experience: July 8, 2021
Georgia
2 reviews
0 helpful votes
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I love the ranges in price; they are very realistic for my budget. There was also a very fast, convenient checkout system, and my order was reviewed carefully before I was charged.

Date of experience: July 8, 2021
Tennessee
1 review
0 helpful votes
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Your shipping and tax is more than any other book store or website I've bought from.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2021
California
1 review
0 helpful votes
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I do like Alibris greatly
July 8, 2021

I do like Alibris greatly. My new alternative to the Tech Behemoths. My main area I would like to see Alibris improve upon is on having better descriptions (and possibly pics of the products) of each items. When I say pics, I mean pictures of the specific items I am purchasing, not just a generic picture of the Book. But I will be a returning customer.

Date of experience: July 8, 2021
Louisiana
1 review
0 helpful votes
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You have the best prices!
July 8, 2021

You have the best prices! Transaction was handled efficiently. Thank You.

Date of experience: July 8, 2021
Florida
1 review
0 helpful votes
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Easy, had what I wanted and have been all over to find them.

Date of experience: July 8, 2021
New York
1 review
0 helpful votes
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Looked long and hard for this fine book that I'd lost. Thanks

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
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Thanks, appreciate being able to quickly find the title I needed

Date of experience: July 8, 2021
California
1 review
0 helpful votes
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You guys are great, bought several from you now, thank you!

Date of experience: July 8, 2021
Utah
1 review
0 helpful votes
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Alibris is my go-to site for used books because it is so easy.

Date of experience: July 8, 2021
Washington
2 reviews
3 helpful votes
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It was quick, easy and they had the book I wanted at a great price!

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Website easy to maneuver and understand, had exactly what I was looking for and have not been able to find easily anywhere else.
Hope the shipping/receiving process goes as smoothly... thank you!

Date of experience: July 8, 2021
Illinois
1 review
0 helpful votes
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Great prices and I appreciate the free shipping on eligible orders!

Date of experience: July 8, 2021
Alabama
1 review
0 helpful votes
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Shipping seems a little high but otherwise excellent shopping experience!

Date of experience: July 8, 2021
Oregon
1 review
0 helpful votes
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I just placed the order, it is a gift, and I need fast shipping ($7.99). Everything was easy so far.

Date of experience: July 8, 2021
Australia
1 review
0 helpful votes
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Easy to find the book and the many options to purchase

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
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Easy Search
July 8, 2021

Easy Search. Easy Checkout.

Date of experience: July 8, 2021
Louisiana
2 reviews
0 helpful votes
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You had one book I wanted but not the other.

Date of experience: July 7, 2021
Tennessee
1 review
0 helpful votes
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Very easy shopping and checkout experience.

Date of experience: July 7, 2021
California
1 review
0 helpful votes
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Easy and quick to order
July 8, 2021

Easy and quick to order. Thanks!

Date of experience: July 7, 2021