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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This is my first time shopping here. I got the name of your business through a friend who was recommending this book to me and she also told me where she got it from. I usually order from amazon, but I know some folks want to avoid them, so I thought I'd try you. Once I registered, I thought that would allow me to see shipping charges along with the other info. About each book. It wasn't there. I would make that suggestion, if you can do it. It's very helpful in choosing the most economical book. Thank you! Terry
I use alibris any time I want to order books; they are resourceful and trusted!
Well, I ordered 6 books in Large Print, but when I got to checkout, there were THREE of them no longer in large print. This is most distressing. My wife needs Large pRINT AND i CAN'T COUNT ON ALIBRIS TO HELP ME.
The information is displayed sufficiently. I am surprised at the cost of shipping. $13 for two pounds of books is steep.
I signed up with my email to get your notifications. You said I would receive a $5 coupon. But I did not receive one.
Awesome. Easy to shop and compare with all options available.
My shopping was not good this time caus i haven shopped in a while n i forgot my password n i could not get in how ever it doesnt matter. Finally was sble to change what i needed to change and update the necessary information to get my goods. I am a very happy coustomer cause i was able tp place my order.
Hurray! HalleluYAH!
Could not figure how to get to cart without placing another book on the list. I closed out yesterday and came back today with same problem.
First time user, good book prices. $4 shipping seems high for one small paperback, media mail should be $1.
User friendly! Easy to manipulate website - straight forward!
I always love Alibris. This is my preferred site for buying books.
Today, you had the books I was looking for and the price was terrific.
Wonderful site, nearly always find what I am looking for at great prices
Would have liked to see some obvious announcement at the top of the main page that free shipping was available for a minimum order. I didn't scroll down the main page and only saw it when I was in the shopping cart about to submit the order. If I had seen it earlier, I probably would have shopped for more. Just a thought.
I tried to use a coupon that was sent to me by email, but in all cases, the website said that the coupon was not valid for the amount purchased, even though that amount was greater than what the email said! This is false advertising and extremely disappointing in a company in which I have had confident in the past.
Shipping is a little much but the price of the books themselves more than makes up for it
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

