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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,015
value
12,425
shipping
12,415
quality
12,409
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
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Alibris is one of those rare online stores that always has everything you're looking for (and I don't necessarily look for popular books).

Date of experience: July 28, 2021
Maine
1 review
0 helpful votes
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This is my first time shopping here. I got the name of your business through a friend who was recommending this book to me and she also told me where she got it from. I usually order from amazon, but I know some folks want to avoid them, so I thought I'd try you. Once I registered, I thought that would allow me to see shipping charges along with the other info. About each book. It wasn't there. I would make that suggestion, if you can do it. It's very helpful in choosing the most economical book. Thank you! Terry

Date of experience: July 28, 2021
Texas
1 review
0 helpful votes
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I use alibris any time I want to order books; they are resourceful and trusted!

Date of experience: July 28, 2021
California
1 review
0 helpful votes
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I always find the best rates on Alibris, 90% of the time items are packed well. Also enjoy the free shipping option.

Date of experience: July 27, 2021
Florida
1 review
0 helpful votes
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Well, I ordered 6 books in Large Print, but when I got to checkout, there were THREE of them no longer in large print. This is most distressing. My wife needs Large pRINT AND i CAN'T COUNT ON ALIBRIS TO HELP ME.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
California
1 review
0 helpful votes
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The information is displayed sufficiently. I am surprised at the cost of shipping. $13 for two pounds of books is steep.

Date of experience: July 27, 2021
South Carolina
1 review
0 helpful votes
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I signed up with my email to get your notifications. You said I would receive a $5 coupon. But I did not receive one.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
North Carolina
1 review
0 helpful votes
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Awesome
July 27, 2021

Awesome. Easy to shop and compare with all options available.

Date of experience: July 27, 2021
New Jersey
1 review
0 helpful votes
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My shopping was not good this time caus i haven shopped in a while n i forgot my password n i could not get in how ever it doesnt matter. Finally was sble to change what i needed to change and update the necessary information to get my goods. I am a very happy coustomer cause i was able tp place my order.
Hurray! HalleluYAH!

Date of experience: July 27, 2021
California
1 review
0 helpful votes
Follow Tanya Z.
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Always easy to find a book from a nearby seller with good descriptions of the condition.

Date of experience: July 27, 2021
Florida
1 review
0 helpful votes
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Could not figure how to get to cart without placing another book on the list. I closed out yesterday and came back today with same problem.

Date of experience: July 27, 2021
California
1 review
0 helpful votes
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First time user, good book prices
July 27, 2021

First time user, good book prices. $4 shipping seems high for one small paperback, media mail should be $1.

Date of experience: July 27, 2021
Virginia
1 review
0 helpful votes
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I found the books I wanted and in excellent condition.

Date of experience: July 27, 2021
North Carolina
1 review
0 helpful votes
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User friendly!
July 27, 2021

User friendly! Easy to manipulate website - straight forward!

Date of experience: July 27, 2021
New York
1 review
0 helpful votes
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I always love Alibris
July 27, 2021

I always love Alibris. This is my preferred site for buying books.
Today, you had the books I was looking for and the price was terrific.

Date of experience: July 27, 2021
Wisconsin
1 review
0 helpful votes
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Wonderful site, nearly always find what I am looking for at great prices

Date of experience: July 27, 2021
California
1 review
0 helpful votes
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Would have liked to see some obvious announcement at the top of the main page that free shipping was available for a minimum order. I didn't scroll down the main page and only saw it when I was in the shopping cart about to submit the order. If I had seen it earlier, I probably would have shopped for more. Just a thought.

Date of experience: July 27, 2021
District of Columbia
1 review
0 helpful votes
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Would prefer to get books from one place to reduce multiple shipping routes

Date of experience: July 27, 2021
Canada
1 review
0 helpful votes
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I tried to use a coupon that was sent to me by email, but in all cases, the website said that the coupon was not valid for the amount purchased, even though that amount was greater than what the email said! This is false advertising and extremely disappointing in a company in which I have had confident in the past.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Wisconsin
1 review
0 helpful votes
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Shipping is a little much but the price of the books themselves more than makes up for it

Date of experience: July 27, 2021