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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found what I was looking for, and I am very happy!
Shipping cost seemed high, why couldn't the books be consolidated in one shipper and send in one box?
I love buying books while avoiding Amazon at all costs. Thank you for having such a wide selection of new & used books.
I got what I needed and it was simple. Thankyou Donna
Best price on the hard-to-find item I just purchased. So glad!
Got confused at first, but found my way. Easy and comfortable
Always a great experience! Fast, easy, no hassle. Thanks.
Was great. Found what I was looking for in a short time.
I did not get an opportunity to use a discount that was sent to me via email?
This is my first time shopping here. I got the name of your business through a friend who was recommending this book to me and she also told me where she got it from. I usually order from amazon, but I know some folks want to avoid them, so I thought I'd try you. Once I registered, I thought that would allow me to see shipping charges along with the other info. About each book. It wasn't there. I would make that suggestion, if you can do it. It's very helpful in choosing the most economical book. Thank you! Terry
I use alibris any time I want to order books; they are resourceful and trusted!
Well, I ordered 6 books in Large Print, but when I got to checkout, there were THREE of them no longer in large print. This is most distressing. My wife needs Large pRINT AND i CAN'T COUNT ON ALIBRIS TO HELP ME.
The information is displayed sufficiently. I am surprised at the cost of shipping. $13 for two pounds of books is steep.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

