On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Alibris has been a reliable way to buy my kids' schools books for much, much less - alibris's site is easy to search and they always deliver!
Only second time I have ordered from here. So as of now I have found what I wanted.
Great website. Easy to navigate and view on mobile device.
It showed the book to be new for $12.49 and then switched to a used book and a new one for $22…bait and switch?
A little difficult on checkout but overall everything very smooth
By far the most comprehensive used book site I've ever used, with some of the best pricing.
The cart empties when you want to check other options. Very annoying-
You said sign up for a $5. Discount then once done it says you need to purchase $50 or more. Misleading.
Quick easy what I wanted cheap, we will see if the condition of the book is worth the cheap price u get what u pay for usually... a lil nervous
Hard to find books in specific categories when shopping for item to get to free shipping minimum. Specifically, free shipping eligible book for 2 year old.
Probably my misunderstanding, but I thought I'd be eligible $4 off due to 2-day sale.
Also, when I continued shopping, items I put in cart were delated that I had only put in minutes before.
Pretty good. I had hoped that buying more books would reduce the shipping costs.
No complaints. I like the simple page designs of the site.
I can always find what I'm looking for at Alibris.
I was not happy that you cancelled my order. You should not have listed the book for sale
Easy & quick & good price for the things I needed.
My order was over $56 but I was not allowed to use my coupon!
Quick and easy, and a great deal on the book! Thank you
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members