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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,499
shipping
12,489
quality
12,483
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Website is user friendly
August 17, 2021

Website is user friendly. I was able to update my information without too much difficulty.

Date of experience: August 17, 2021
Pennsylvania
1 review
0 helpful votes
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It has overall been a good experience
September 16, 2021

It has overall been a good experience. Please send me this order as quickly as possible because I will be going on vacation in two weeks.
Thank you
Janet R. Lewis

Date of experience: August 17, 2021
District of Columbia
1 review
0 helpful votes
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Pretty good...
August 17, 2021

Pretty good... was able to find and order the book I was looking for.

Date of experience: August 17, 2021
California
1 review
0 helpful votes
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Easy
August 17, 2021

Easy. But it would have been a little easier if it were reiterated that I purchased volume 1 of the four). It shows on the book image it's volume 1 and is referenced so once during the order process. But referencing vol 1 as "001" on the final order detail is a little obscure:

Interpreter's Dictionary of the Bible: 001

Date of experience: August 17, 2021
Texas
1 review
0 helpful votes
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Thought I would get the discount on first order for signing up... didn't realize I had to spend $50 to get.

Date of experience: August 17, 2021
Missouri
1 review
0 helpful votes
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Great selection and many buying options. My first choice when searching for books, music and movies!

Date of experience: August 17, 2021
Illinois
1 review
0 helpful votes
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Very easy to find what I wanted & check out fast & easy.

Date of experience: August 17, 2021
Minnesota
1 review
0 helpful votes
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The books I want are available
August 17, 2021

The books I want are available. The condition of the books is accurately described by Alibris. Prices are very reasonable and ordering is easy.

Date of experience: August 17, 2021
Texas
1 review
0 helpful votes
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It said I could enter a password when I finished, but never did. Plus I would like the option of buying from one seller to save on shipping, but there doesn't seem to be a way to do that.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2021
Florida
2 reviews
0 helpful votes
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I have been pleased with the books I have ordered. As described. Shipping takes longer than I think it should since I am in USA and ordering in country.

Date of experience: August 17, 2021
North Carolina
1 review
0 helpful votes
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It's been good
August 17, 2021

It's been good. However it's not clear if I am buying or renting the book. I think I am buying it.

Date of experience: August 17, 2021
Pennsylvania
1 review
0 helpful votes
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Wonderful experience, the only place I can find hard to find books on the topics I love!

Date of experience: August 17, 2021
Nebraska
1 review
0 helpful votes
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Easy to find what I was looking for
August 17, 2021

Easy to find what I was looking for. Good price. Easy checkout.

Date of experience: August 17, 2021
Virginia
1 review
0 helpful votes
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Site was easy to search, found exactly what I was looking for at a fair price.

Date of experience: August 17, 2021
Philippines
1 review
0 helpful votes
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Smooth transaction
August 17, 2021

Smooth transaction. 1 star first because I haven't received the item yet. Will rate 5 stars if it came in good condition.

Date of experience: August 17, 2021
Washington
1 review
0 helpful votes
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A number of listings are confusing because they indicate dvd and vhs in the description.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2021
Missouri
1 review
0 helpful votes
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Very easy with all info stored
August 17, 2021

Very easy with all info stored. Rapid shipment from all suppliers on past orders.

Date of experience: August 16, 2021
California
4 reviews
0 helpful votes
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Easy to follow to order
August 17, 2021

Easy to follow to order. Being a senior, it helps to keep things simple!

Date of experience: August 16, 2021
Georgia
1 review
0 helpful votes
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All around pretty easy searching and I found what I needed quickly at a good price!

Date of experience: August 16, 2021
Washington
3 reviews
0 helpful votes
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I was able to find ample copies of the particular book, log in and PayPal smoothly. Your competitor thrift books sent me the WRONG BOOK and will not correct the mistake. Customer service matters. I'm yours for life!

Date of experience: August 16, 2021