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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Easy to find the book I wanted as well as options on condition and prices.
A very pleasant experience very easy to use interface great place to purchase books
First time shopper, easy to navigate was able to make purchase and navigate very quickly, great pricing and shipping fee. I will shop here in the future for sure.
Cost of item was low, and it was very easy to place my order! Thank you!
You had exactly the book I was looking for.
Thank you.
Don
Alibris customer service is exceptional. I had a prolonged bad experience with one of the sellers and Alibris took the high road and refunded the full price of the expensive order.
I wanted to use a discount of 3$ off for a 30 $ order. After I selected my items I did not find a way to put the Coupon "Lucky" in my order. Can you add this discount to my order please.
Couldn't shop as a guest. Was forced to set a new password then somehow got sent to other site. A pain in the $#*!.
Your log in process is glitchy and frustrating. Apparently I had an old account. When I tried to reset the password it sent me in a verification loop (stupid, fuzzy, "I am not a robot" pictures) that made me want to throw my phone. Someplace in your system is a cart with my name on it - that I couldn't get back to - that has two copies of a book I needed. Thanks, guys.
Quick, easy, and cheap! This site is awesome for picking up material for courses.
Great resource for older design and decoration books!
Love shopping Alibris; great prices and you never know what you might find!
Spent more time searching for old password than for books I want to order.
Alibris will do anything to keep the money I put towards any book purchase. They refuse to issue a cancel even if the book was purchased by mistake because books often have similar titles.
Very easy and I was able to find what I was looking for at a good price.
Always the finest in product details and fair pricing.
Site easy to navigate, search results presented nicely.
Easy but unclear if I can shop multiple sellers during one transaction
Your service has been great and the availability of a wide range of books is also.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members