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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I ordered a book as a gift to send as a gift to my mom, but there was no place to add a personal message. It will just arrive and I'll have to explain why I sent it.
I spent over an hour searching for enough books to qualify for free shipping. Had about $70 worth of books and found I was going to pay over $40 in shipping. Cancelled all books not from your alibris site and still had shipping charges even when just had $36 for 3 books I really decided to get. After these arive, it is unlikely I will be sucked into picking a lot of books trom you again.
Book was in mint condition and description was on point
I found what I was looking for, bummed that it costs 50% of the total is shipping.
Was able to find first edition book, second edition doesn't have clobyosh, I am very happy.
Very straightforward. I liked the way the titles were listed one each, then selecting one took me to the choices of who to buy from.
The quality of every book I purchase is fantastic, and for an affordable low price. Thank you everyone at Alibris for all your hard work and dedication!
Shipping was more than expected, and one book did not have used version available.
I was so happy to find what I was looking for at the lowest price I've seen.
Love Alibris! You nearly always have what I'm looking for at a price I can afford. Thank you!
Found the book I wanted and the checkout was easy... lets hope it arrives!
Easy to locate items, items received have been as listed for quality and product.
You have a good reliable site. I have bought from you before.
Thrift books is always reliable. Easy to order, fast and good quality merchandise.
What a horrible website. I load up a cart, attempt to check out, log in and the cart is empty. I fill the cart AGAIN, attempt to check out and am told that I have to log in. Finally got it to work by checking out as a guest. Dreadful.
Ordered the book with no problem. Asked a question they answered right away. Excited to get the book in the mail.
Easy, fast, and great prices. We shall see if everything is new and in great condition
Great, I found my book easily, and check out was a breeze.
Great, looking for books on classic ipod, as I just bought my first one -
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

