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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,014
value
12,420
shipping
12,410
quality
12,404
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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I ordered a book as a gift to send as a gift to my mom, but there was no place to add a personal message. It will just arrive and I'll have to explain why I sent it.

Date of experience: August 19, 2021
Georgia
1 review
0 helpful votes
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Good shipping info
August 19, 2021

Good shipping info. Definitely help in ordering decision.

Date of experience: August 19, 2021
Colorado
1 review
0 helpful votes
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I spent over an hour searching for enough books to qualify for free shipping. Had about $70 worth of books and found I was going to pay over $40 in shipping. Cancelled all books not from your alibris site and still had shipping charges even when just had $36 for 3 books I really decided to get. After these arive, it is unlikely I will be sucked into picking a lot of books trom you again.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2021
Florida
1 review
0 helpful votes
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Book was in mint condition and description was on point

Date of experience: August 19, 2021
Minnesota
2 reviews
0 helpful votes
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I found what I was looking for, bummed that it costs 50% of the total is shipping.

Date of experience: August 19, 2021
California
1 review
0 helpful votes
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Was able to find first edition book, second edition doesn't have clobyosh, I am very happy.

Date of experience: August 19, 2021
Iowa
1 review
0 helpful votes
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Very straightforward
August 19, 2021

Very straightforward. I liked the way the titles were listed one each, then selecting one took me to the choices of who to buy from.

Date of experience: August 19, 2021
Pennsylvania
1 review
0 helpful votes
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The quality of every book I purchase is fantastic, and for an affordable low price. Thank you everyone at Alibris for all your hard work and dedication!

Date of experience: August 19, 2021
New Jersey
1 review
0 helpful votes
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Shipping was more than expected, and one book did not have used version available.

Date of experience: August 19, 2021
Oregon
1 review
0 helpful votes
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I was so happy to find what I was looking for at the lowest price I've seen.

Date of experience: August 19, 2021
California
2 reviews
0 helpful votes
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Love Alibris!
August 19, 2021

Love Alibris! You nearly always have what I'm looking for at a price I can afford. Thank you!

Date of experience: August 19, 2021
New York
1 review
0 helpful votes
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Found the book I wanted and the checkout was easy... lets hope it arrives!

Date of experience: August 19, 2021
Virginia
1 review
0 helpful votes
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Easy to locate items, items received have been as listed for quality and product.

Date of experience: August 19, 2021
Texas
1 review
0 helpful votes
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You have a good reliable site
August 19, 2021

You have a good reliable site. I have bought from you before.

Date of experience: August 19, 2021
Georgia
1 review
0 helpful votes
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Thrift books is always reliable
August 19, 2021

Thrift books is always reliable. Easy to order, fast and good quality merchandise.

Date of experience: August 19, 2021
Texas
2 reviews
0 helpful votes
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What a horrible website
September 18, 2021

What a horrible website. I load up a cart, attempt to check out, log in and the cart is empty. I fill the cart AGAIN, attempt to check out and am told that I have to log in. Finally got it to work by checking out as a guest. Dreadful.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2021
Illinois
1 review
0 helpful votes
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Ordered the book with no problem
August 19, 2021

Ordered the book with no problem. Asked a question they answered right away. Excited to get the book in the mail.

Date of experience: August 19, 2021
North Carolina
1 review
0 helpful votes
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Easy, fast, and great prices
August 19, 2021

Easy, fast, and great prices. We shall see if everything is new and in great condition

Date of experience: August 19, 2021
South Dakota
1 review
0 helpful votes
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Great, I found my book easily, and check out was a breeze.

Date of experience: August 19, 2021
California
1 review
0 helpful votes
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Great, looking for books on classic ipod, as I just bought my first one -

Date of experience: August 18, 2021