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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I ordered a book (order # *******-1) for a friends birthday. After checkout and confirmation of said order, I then received an email stating it was cancelled because it was suddenly "no longer available" but that I could buy a similar item for twice as much. Seeing as how you're currently running a bait and switch operation I won't be shopping on your site ever again and will recommend everyone I know do the same.
It was a bit confusing. There were too many booksellers to chose from and the shipping charges were different, too.
Zip zip zip book i wanted right price easy to navigate
Alibris is awesome, that is why I keep returning. I am never disappointed.
Everything has been good except there is never any information about why shipping costs what it does - I keep trying to buy multiple books from the same seller and would have thought doing so would reduce shipping but it never seems to have any impact; otherwise, no complaints
Great description. Reasonable price. Easy checkout. Thank you!
The website has reasonable prices and the website is easy to navigate.
Please make it easier to order more than one copy!
Was going to order more but shipping was more than the items. Also, couldn't see shipping amount until checkout.
Very easy to use and had exactly what I was looking for.
All went well except that there's no way to delete an old address, and it took sever go-rounds to change to my current address.
Very easily navigated site! Had the books I wanted!
Too many dark patterns e.g. auto-signing up for newsletter. Shipping costs are not displayed on the search results page. (Or requiring to have this "feedback published on public websites" right here)
Alibris almost always has the book I'm searching for at a decent price, and provides good descriptions of a used book's overall shape/wear and tear.
Alibris had a visible place in search listings, and a decent price. So long as shipping isn't glacial, then I'll be happy
Cheapest prices and I love how they found a better deal than I first saw!
My 1st order, so no really experience data yet, to base my opinion on.
I appreciate the ease of making an account and ordering online.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members