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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great service and always great prices! I always feel I get awesome books through this company!
It was very quick and easy.
Thank you, I can't say this about all of the places I've ordered things.
All the information I needed to choose the right book was easily accessed.
Fast and easy. Looking forward to receiving my text book.
Good options, but pricing for some items not reflective of true market value of some items
This site is so clumsy, slow, inconsistent and difficult to use that, as much as I use Alibris, I will never use the tablet site again. Check your customer records for accuracy. This is a frustrating, time consuming and angering sight.
Quick and easy. Got what I needed for cheaper than a new one
I wish there was a way to rreturn back from my shopping cart to "continue shopping"
Found exactly what I was looking for at a bargain price!
I was unable to proceed to checkout. I had to reenter several times before I could continue to finalize the order.
I have had no problems using Alibris when shopping for books. Each time I've ordered the shipments have come on time and exactly as I ordered them.
Alibris claims to have shipped the book on Aug 18th, now September 2nd and tracking hasn't updated (USPS is saying they never received package from Alibris) and Alibris is saying there isn't any tracking (then why did they send a tracking number? Every other order I've placed with them had tracking, and the tracking worked) and that they can't help. Usually Alibris is great, but customer service feels useless- how about just LOOKING INTO the tracking number?
Garys Books provided the kind of information that is important to me in selecting a previously read, hardbound book. Thanks!
Good. Straight to the point. No dilly-dally. Smooth & quick
All is well so far. Thank you for having this hard to find book at a Non Amazon price!
I orginally had 4 books in my cart and when I went to pay, it kept deleting them. Very frustrating
Great site to find good deals with reasonable shipping!
First time ordering but don't think it will be my last!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members