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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,501
shipping
12,491
quality
12,485
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Very Quick
September 9, 2021

Very Quick. I hope the rest of the transition goes as well.

Date of experience: September 9, 2021
Illinois
1 review
0 helpful votes
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I have purchased from Alibris in the past and have always had a great selection of hard to find titles, an accurate description of the books' condition and timely shipping. I recommend them anyone who loves books.

Date of experience: September 9, 2021
Missouri
1 review
0 helpful votes
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Books are easy to find
September 9, 2021

Books are easy to find. There is a good selection, Web site is professional.

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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It shows a much lower approximate shipping fee then changes to a higher one once you have entered your payment details.

Date of experience: September 9, 2021
Washington
1 review
0 helpful votes
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Pretty easy, hoping that the quality of the book matches what is posted on the site. I've had some difficulty with other sellers.

Date of experience: September 9, 2021
Florida
2 reviews
0 helpful votes
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THANKS coupon code did not work for $5.00 discount...
October 9, 2021
Updated review

THANKS coupon code did not work for $5.00 discount coupon. Disappointing. Will you please refund the $5.00 for signing up for your newsletter?
Also no place to let receiver know who this book is from as its is a gift.

Date of experience: September 9, 2021

All good except no place to include a message to the...
August 11, 2021
Previous review

All good except no place to include a message to the receiver for a gift.

Date of experience: August 10, 2021
District of Columbia
1 review
0 helpful votes
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Well always nice to found books you want to read, but with this order, I am also ordering the CD or MP3 version so I can listen to it in the car! Was trying to special order one audio book from Amazon and would have to wait for it to "get specially pressed" or made to order. So while I am reading this trilogy of books, hope my recent order gets filled so I can move onto the 2nd book! Reader/Listening in Maryland

Date of experience: September 9, 2021
North Carolina
1 review
0 helpful votes
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Very cheap and easy for people who don't want to buy books brand new!

Date of experience: September 9, 2021
North Carolina
1 review
0 helpful votes
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Extreme clear ordering process for technologically challenged old broad!

Date of experience: September 8, 2021
Arizona
2 reviews
0 helpful votes
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I ordered a book but the wrong one was sent to me
October 9, 2021
Updated review

I ordered a book but the wrong one was sent to me. I am receiving a full refund but they said they couldn't send me my original order and I would have to order it again. Not giving me a great feeling

Date of experience: September 8, 2021

I like that you do not share my information
August 27, 2021
Previous review

I like that you do not share my information. Thank you!

Date of experience: August 26, 2021
Illinois
2 reviews
0 helpful votes
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Quick and easy to order
September 9, 2021
Updated review

Quick and easy to order. Can't wait to receive the book. Thankyou

Date of experience: September 8, 2021

Absolutely enjoying my Alibris book search and look...
May 13, 2021
Previous review

Absolutely enjoying my Alibris book search and look forward to getting the book I just ordered.

Date of experience: May 12, 2021
California
1 review
0 helpful votes
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Love the selection and user-friendly website. Always a wonderful book hunting experience.

Date of experience: September 8, 2021
Arizona
1 review
0 helpful votes
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It was quick but I would have liked for there to be a description of this book such as what recipes were included.

Date of experience: September 8, 2021
District of Columbia
1 review
0 helpful votes
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Love how quickly we receive our order
September 9, 2021
Updated review

Love how quickly we receive our order. The cost is nice too.

Date of experience: September 8, 2021

Couldn't be happier with service and pricing
May 11, 2021
Previous review

Couldn't be happier with service and pricing. I recommend to my friends.

Date of experience: May 11, 2021
Massachusetts
2 reviews
0 helpful votes
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Always shipped on time and the site is very easy to navigate!

Date of experience: September 8, 2021
Oklahoma
1 review
0 helpful votes
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Great prices, not too fond of the shipping fee prices

Date of experience: September 8, 2021
Pennsylvania
1 review
0 helpful votes
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If everything goes smooth from here it was excellent

Date of experience: September 8, 2021
New Mexico
1 review
0 helpful votes
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Very simple to use
September 9, 2021

Very simple to use. Found everything I was looking for.

Date of experience: September 8, 2021
California
3 reviews
0 helpful votes
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No problems doing this
September 9, 2021

No problems doing this. I will be interested to see how long it takes to deliver. It was a very easy experience.

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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Lots of choices and good prices for some obscure books.

Date of experience: September 8, 2021