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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shipping, companies, ease of use has been very good. Communication has been excellent.
Came to you for a discount as seen on email & didn't get it on my order
Just wasted a lot of time with a bogus listing from spellbound books.
Thank you for your company and great prices I look forward to doing a lot of business with you'
So far so good. Easy to view and place order. Let's hope items ship quickly.
Easy to navigate and more importantly, found a book I could not find anywhere new.
Like the emails deapite not using the bonuses/savings. I like the avaiabilty of the books i search, as they are eclectic. Thanks.
I like your website. Some of the sellers are shady trying to charge $21.82 for shipping. And $7.00 for shipping. Overall satisfied.
Haven't received product yet. But ordering went well & easy.
Excellent! I have been looking for these books everywhere and was SO excited to see you had them!
Seems ok, just hope it gets here before the 26th, lm getting it signed by William katt, the main actor
I had chosen some items and they were in my "shopping cart," but somehow they got deleted, so I had to start over. Maybe because I had not signed in before shopping. Otherwise, my experience was fine.
Had lots of inventory to select from on this specific book. Descriptions between sellers, or sellers who were selling multiple quantities in different conditions were a little confusing. Alibris was great though.
Love this site! Almost always find what I'm looking for at a great price. Thank you.
I love the book selection available and how easy it is to purchase books!
Books have been in great shape and arrive in a timely manner.
I have had terrible luck with Alibris in the past; they seem now to have improved and always seem to have great prices!
I didn't have any trouble finding the books I wanted. Very easy.
Your system changes my default address. Can you make it so that I must verify where an order is actually going. The last two books went to my daughter in CA. I live in GA.
The site is somewhat confusing to navigate. Better product information would help.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

