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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,014
value
12,388
shipping
12,378
quality
12,372
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Louisiana
3 reviews
0 helpful votes
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Glad to have found a copy of this book at a reasonable price checkout was quick and easy

Date of experience: September 13, 2021
Florida
1 review
0 helpful votes
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Very Good I like the many options available according to condition of the book So far I have received all my orders over the years.

Date of experience: September 13, 2021
NL
2 reviews
0 helpful votes
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Thank you for your magnificent website for finding and buying books!

Date of experience: September 13, 2021
Michigan
2 reviews
0 helpful votes
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I appreciate how simple it was to navigate through this site to purchase this item.

Date of experience: September 13, 2021
Sri Lanka
3 reviews
0 helpful votes
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Fantastic guidance and simple procedures...

Date of experience: September 12, 2021
California
1 review
0 helpful votes
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Cover picture is good, price is excellent and payment choices were well explained and easy to navigate.

Date of experience: September 12, 2021
North Carolina
1 review
0 helpful votes
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Great experience to shop online Alibris
September 13, 2021

Great experience to shop online Alibris. Great selection of authors and titles!

Date of experience: September 12, 2021
Wisconsin
1 review
0 helpful votes
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I clicked free shipping and ended up paying tax, 77 and shipping how is that free shipping? Thank you though.

Date of experience: September 12, 2021
Tennessee
1 review
0 helpful votes
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So many hard to find books easily found at a low price.

Date of experience: September 12, 2021
Virginia
1 review
0 helpful votes
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Okay so far...
September 13, 2021

Okay so far... A time frame of when I will receive my purchases would be nice...

Date of experience: September 12, 2021
Colorado
1 review
0 helpful votes
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It was helpful having a star rated system for the books.

Date of experience: September 12, 2021
Pennsylvania
1 review
0 helpful votes
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Combined shipping for multiple books from the same supplier.

Date of experience: September 12, 2021
Missouri
1 review
0 helpful votes
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So far, so good, the proof will be in the product & how soon it is delivered.

Date of experience: September 12, 2021
Oregon
1 review
0 helpful votes
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This is the only site I use to buy used books and I recommend it to my friends. Never had a problem. I have used this sight for over 10 years.

Date of experience: September 12, 2021
South Carolina
1 review
0 helpful votes
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My shopping experience was great; very easy and affordable!

Date of experience: September 12, 2021
New Mexico
1 review
0 helpful votes
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Finding the book I wanted was relatively easy
September 13, 2021
Updated review

Finding the book I wanted was relatively easy. After that the purchase process went smoothly.

Date of experience: September 12, 2021

Coupon codes are confusing
July 5, 2021
Previous review

Coupon codes are confusing.

Date of experience: June 5, 2021
Georgia
1 review
0 helpful votes
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I appreciate all of the different options of books, and that I found all 3 random books that I needed. I liked the honest descriptions of the conditions and with 2 of the books was able to have the money go towards nonprofit and reading organizations. I didn't give it 5 stars because the pages were a little cluttered and could have been spaced apart a bit more to make it easier to read.

Date of experience: September 12, 2021
Colorado
1 review
0 helpful votes
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They had the book
September 13, 2021

They had the book. They're sending the book. That is all.

Date of experience: September 12, 2021
Kansas
1 review
0 helpful votes
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The shipping went from over 8 dollars to over 10 dollars when the payment was confirmed. I find that upsetting and wonder how I let that happen.

Date of experience: September 12, 2021
Texas
1 review
0 helpful votes
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Books I've ordered arrive wrapped and sealed and arrive quickly. Very happy with this company

Date of experience: September 12, 2021