On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shipping quoted on sale site as $5.**, at checkout it increased to $15.**
Totally unpleasant
Great, no problems. International shipping, realistic
I've bought several texts through Alibris and I've always been happy with the result.
I wish there was an ai idea substute computer to disscuss such as here what i want and help guide to what i may not though related know about to buy.
Multiple time returning customer, easy to use interface, consistent service.
Return customer, simple interface, good selection
I was pleasantly surprised that the site showed me a savings at checkout time by calculating a better deal. I deducted one star because I am unable to "look" inside the book at pictures and had to go to "another" site that allows for viewing inside. I would prefer not to buy from that site, but that is a good feature.
Search bar was easy to use to find the old books I was looking for!
I had to go to my history and pick up the book that I need for my boy. It was quick, smooth, and error-free!
Alibris always has the books I want at a great price
The layout of the website for mobile users is truly awful. It was confusing to determine which offerings you had, and the font was so tiny that it was difficult to select what I wanted. NOT USER FRIENDLY!
I have changed my address to my new one several times, but have to repeat the process over and over.
I love this book site can always find what I am looking for
The book was easy to find and your website user friendly
Like using the alibris app on my phone. Only issue I have is sometimes the app crashes on me during checkout.
It was very easy to order, hopefully it won't take long to arrive.
Good so far now just to wait and see how long it takes the book to get here and hopefully it's real will post another review when I get the book
When I can't find the book I'm looking for at my local libraries, Alibris is always my first choice for online book purchases.
Rather easy to order. Confusing to see message about Brexit slowing orders. Had to see where book would be shipped from. But good enough ordering system. Will wait to see how things go.
Even though I misspelled the author's name, the books I wanted came up with descriptions.
I was looking for a book on the geology of New Mexico and found it easily with your search. There were also suggestions for other books in this series on other states which I was interested in.
Only had one book say it delivered but we never got
Easy to find books. Single item shipping is too high. Not happy with shipping cost.
Fast ordering, but shipping fee is way too high! Ridiculous.
Should be able to purchase without saving credit card information.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members