On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
After I put in my credit card information, it gave me a weird error message. I pushed the backspace and it went through and everything was ok. But, I thought it was strange that it took me to a page saying there was an error.
I have been shopping with Alibris for years and always have a great experience.
Things are easy to find. I really like the Savings display before I checked out so I could get a better deal
I need to see how the cost and shipping go before I do a real opinion.
For the most part, pretty good. Prices are among the best. Some sellers chose not to get back to me, however.
I like having an easy to use option that isn't amazon!
Quick and easy to navigate... Alibris is our favorite "go-to" for online books. Thanks
Seems to usually have what I'm looking for, sometimes at very good prices.
First time on this website! Fantastic deals and great selection!
It is easy to find books with free shipping. Good selection.
Too many places to enter the coupon code, and not all of them work.
Excellent service on a difficult-to-find item. Thank you.
Very easy to navigate and even easier to get what you want and get on with it
Great availability of product- site easy to navigate
I prefer to read hard copy books and the alibris website enables me to purchase hard copy books.
Thank you for providing access to great books at affordable prices.
Difficult website. I was unable to easily change my password. Had to register as a guest and use another email. Very disappointed.
I was able to find what I needed for a decent price.
Longtime alibris customer. This is my preferred bookseller.
Found what I was looking for and was easy to purchase
I typically avoid purchasing books here at Alibris anymore as well as Amazon, because you charge $4.49 for shipping, and other sellers charge $3.99
I have always loved Alibris and had great service. I'm really sad that you sold out to Amazon!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members