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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found the format easy to follow and managed to order a number of copies of 3 titles in less time than I'd expected.
The price for the used book did seem to increase 3 dollars after I signed in
Simple and they had exactly what I was looking for!
Took me a while to get hardcover books to show up on the list of available books -- binding wasn't an immediately available option.
Easy to navigate the Alibris web site, and I appreciate having choices in book formats and editions, to decide which books I want to purchase.
Alibis is definitely user friendly. Simple and easy to navigate.
Easy checkout.
Very picky with Shipping Info, if something was in error it would not let me enter new info as it kept giving me (please enter valid 2-letter state code)
It would be really nice if the website remembered that I like to pay with paypal instead of making me choose that every time.
A good friend introduced me to this website, I already love it. I hope my opinion stays after delivery of my books! Thank you so much
I found the book I wanted and immediately purchased it.
Ordering the book was easy. Hope i get it soon. Thanks
Nice clean layout, easy to navigate. Very pleased overall.
I found the book I wanted easily and quickly, and could choose the format that I liked, available from several different sellers with good prices.
Replies have been prompt, courteous and informative
Site is easy to navigate. Seems to work seamlessly. Kudos.
I didn't know I would be charged shipping for each and every item since several were going to the same address and company. I think Alibris is charging too much for shipping on this order. Also, you should show carefully before the order is placed as to what the shipping charges are for!
Alibris never fails. Thanks to all you sellers I'm a buyer.
All good + (filler since it has to be more than 10 characters.)
So far, so good. I will see the condition of the cd before I give full marks.
Ease of use, many titles to choose from. Great prices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

