On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always a pleasure to shop here - with people who know and love books and readers.
My family has used Alibris often over the years and we have always been well pleased. They have a great selection, a fine web site and trusty worthy sellers (that are well monitored by Alibris).
It was really easy to find these titles. I love buying from you guys!
I had to type a billing address change at least 5 times, trying to order a book
Found what I wanted quickly. Transaction is seamless
Alibris is a pretty straightforward website that is easy to navigate
I was pleased that you had the item I was wanting in stock. I found the ordering process to be very easy. I will order from you again. Can't wait to get the Psalter!
Alibris didn't have the title but it had the author
Super easy to order
But format was hard to use on iPhone
This is my third order with Alibris.
Previous orders have been available and arrived in a timely manor.
This is my second order from Alibris, if anything like the first time, it will be golden!
So far, so good! Waiting to see if book is in reasonable shape and arrives as promised.
It's a little difficult to follow the instructions online.
Very easy but not sure why there charging shipping when it says free shipping?
Easy process and well suited for fast secure check out
Very happy w/ Alibris w/past & present orders!
Thank you
Reasonable price on books. Wish they would adjust shipping cost because paperback and hardcover shouldn't cost same to ship.
Site went right to the books I was inquiring about
I don't use this site much but when I do it's always a snap.
This is my first order. You say that shipping from some parties takes longer; how can I know where it's coming from? It could make a difference in which I choose.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members