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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,697
shipping
12,687
quality
12,681
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Easy to use from finding the book I wanted to payment options.

Date of experience: November 8, 2021
Kentucky
1 review
0 helpful votes
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Alibris makes it easy to connect with used and collectible booksellers nationwide, thereby supporting independent bookstores rather than corporate megaliths.

Date of experience: November 8, 2021

Easy website to connect with sellers across the USA
August 7, 2021
Previous review

Easy website to connect with sellers across the USA.

Date of experience: August 7, 2021
Utah
1 review
0 helpful votes
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Love being able to peruse the Alibris site and find...
November 8, 2021
Updated review

Love being able to peruse the Alibris site and find what I wanted - and more!

Date of experience: November 8, 2021

Ease and speed
March 11, 2021
Previous review

Ease and speed

Date of experience: March 11, 2021
Washington
1 review
0 helpful votes
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Good prices for the items I search for and shipping...
November 8, 2021
Updated review

Good prices for the items I search for and shipping is still reasonable considering the cost of fuel and lack of workers needed to run our country smoothly.

Date of experience: November 8, 2021

Good prices and selection!
September 9, 2021
Previous review

Good prices and selection!

Date of experience: September 9, 2021

I was able to get all of the movies on my brother's...
July 31, 2021
Previous review

I was able to get all of the movies on my brother's wish list. Some of them were older and I thought perhaps hard to find. What a nice surprise to see them for sale at one website and at great prices, too.

Date of experience: July 30, 2021
North Carolina
1 review
0 helpful votes
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The shipping cost is twice that of the book itself. This is ridiculous.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2021
Colorado
1 review
0 helpful votes
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Easy peasy to order
November 8, 2021

Easy peasy to order. Review of book condition based on description, and shipping, remain to be seen. In the past, all three (ordering, condition description and shipping) have been EXCELLENT with Alibris.

Date of experience: November 8, 2021
Arizona
1 review
0 helpful votes
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Website is user friendly
November 8, 2021

Website is user friendly. Haven't received my order yet.

Date of experience: November 8, 2021
Greece
1 review
0 helpful votes
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Things are more expensive than on some other sites. Generally, it was easy enough to find things.

Date of experience: November 8, 2021
Georgia
1 review
0 helpful votes
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Only issue was how screen total for shipping changed after the time I entered the shipping address and before I placed order
The amounts should have been the same for shipping

Not increased

Date of experience: November 8, 2021
New Jersey
3 reviews
0 helpful votes
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I would have liked to know how much more to get free...
November 8, 2021
Updated review

I would have liked to know how much more to get free shipping, and have some suggestions for additional books

Date of experience: November 8, 2021

Easy to find titles
March 4, 2021
Previous review

Easy to find titles. Not too difficult to change shopping cart contents.
Difficult to figure out shipping costs.

Date of experience: March 3, 2021
Texas
1 review
0 helpful votes
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Seems to be very easy to order from this company and the price is good.

Date of experience: November 8, 2021
Texas
1 review
0 helpful votes
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Nice and easy, all my choices were available at great prices

Date of experience: November 8, 2021
New Jersey
1 review
0 helpful votes
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Place shipping costs, plus tax, up front wo a potential purchaser knows the total cost of his/her purchase.

Date of experience: November 8, 2021
Kentucky
1 review
0 helpful votes
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Easy site to navigate
November 8, 2021

Easy site to navigate. Don't like prechecjed options for emails, newsletters. They should not be checked.

Date of experience: November 8, 2021
Nebraska
1 review
0 helpful votes
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I wish I could see shipping taxes before the very end.

Date of experience: November 8, 2021
Tennessee
1 review
0 helpful votes
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It's fine, just wish the cost of shipping was less

Date of experience: November 8, 2021
New York
1 review
0 helpful votes
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I am a wanna be DJ and your selection may promote my future dreams...

Date of experience: November 8, 2021
Michigan
1 review
0 helpful votes
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Alibris has been the best website I have found for researching the evolution of relatively obscure technologies, like progress in photogrammetry from the 1930s to the present time.

Date of experience: November 7, 2021
Canada
1 review
0 helpful votes
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Shipping was more than triple the cost of the goods. Can slower be less expensive?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021
Texas
1 review
0 helpful votes
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Good had the book I gave away at the airport so I am happy to have find this

Date of experience: November 7, 2021