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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Site easy to navigate and pricing was least expensive
Love finding books on Alibris, I can share with friends.
For every 2 orders I make, one is cancelled for different reasons.
So easy to navigate the website and the many options to narrow down the search made for a great first time experience.
Even though it didn't save me a lot, I did (hopefully) wind up with a better copy of one of the books I ordered with your suggested cart. I appreciate that. It is a pity that shipping prices are so high now. I almost never buy books online anymore because of it.
I have always been satisfied with transactions with Alibris. I find it easy to order online and shopping time is reasonable.
Appreciate the customer service. The specific one I ordered was not available you refunded and sent a link for a replacement. You made it easy
Great pricing. Haven't receive the book yet but I'm pretty sure everything will be fine, always stay positive :)
Effortless. So lovely to use a site that works so well. I will be back for more. Many thanks.
Prices are unbeatable compared to amazon and thriftbooks. Shipping is what it is. Still cheaper than others that offer free shipping. Keep it up alibris!
Having to retype my credit card number all over again because I entered something wrong was kind of annoying.
Easy to find and order. Smooth transaction. Book was reviewed by Anna & Kristina's Kitchen as a "Buy."
"Subscribe for $5 off!" except it's for orders over $50, which seems like deceptive advertising. Also, the emails I've received so far have no "Unsubscribe" link.
Easy to use. No extra steps. Efficient architecture.
Easy ordering & like payment choice. So far, so good..
This process would be more pleasant had I not had to uncheck boxes to opt out of receiving monthly advertising in my overcrowded inbox.
I like that they do the legwork to find the books, at great prices.
Good, except that I had filled my cart, stopped for a moment, then all my items disappeared when I logged in. I had to start all over again. :(
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

