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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to navigate website! Clean & crisp graphic design!
Delighted to find this book here- really appreciate the price: helps me justify buying extra for gifts.
Appreciate that Alibris provides an online shopping resource for independent bookstores.
3 or was it 4 times in had to go back and re-enter all my payment information ALL because auto-fill didn't use the state abbreviation. All that excess was a waste of time, horribly inefficient and a pain in the but. So no more shopping here. KEEP YOUR ProblemS. I just wanted to purchase. I have enough of my own. Just trying to buy a film!
Not be hung up and out like that.
2 BOOKS CHOSEN FOR CANADIAN FAMILY - JUST WHAT I WANTED AND DONE AND DUSTED TO BE ABLE TO SEND THEM TO CANADA
So far it's fine, but I'm a bit worried about how long the book will take to arrive.
As asked, provided my email address for a $5 coupon. $5 coupon was not provided.
Had rare books I needed. Was able to find quickly.
Site is easy to use and have received all my books in a timely manner.
All the books I have purchased arrived in good time and were in the condition described when purchased.
Site easy to navigate and pricing was least expensive
Love finding books on Alibris, I can share with friends.
For every 2 orders I make, one is cancelled for different reasons.
So easy to navigate the website and the many options to narrow down the search made for a great first time experience.
Even though it didn't save me a lot, I did (hopefully) wind up with a better copy of one of the books I ordered with your suggested cart. I appreciate that. It is a pity that shipping prices are so high now. I almost never buy books online anymore because of it.
I have always been satisfied with transactions with Alibris. I find it easy to order online and shopping time is reasonable.
Appreciate the customer service. The specific one I ordered was not available you refunded and sent a link for a replacement. You made it easy
Great pricing. Haven't receive the book yet but I'm pretty sure everything will be fine, always stay positive :)
Effortless. So lovely to use a site that works so well. I will be back for more. Many thanks.
Prices are unbeatable compared to amazon and thriftbooks. Shipping is what it is. Still cheaper than others that offer free shipping. Keep it up alibris!
Having to retype my credit card number all over again because I entered something wrong was kind of annoying.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

