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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,553
shipping
12,543
quality
12,537
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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!
December 13, 2021

!. I don't want you saving my credit card info!
2. Shipping edit was not allowed, even though it said it was... Standard shipping seems to take lax-a-daisy book sellers weeks. Priority mail is the way to go. Choices.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2021
California
2 reviews
0 helpful votes
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I had given email before but didn't receive $5 coupon. This is 1st time ordering with you.

Date of experience: November 13, 2021
Utah
1 review
0 helpful votes
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Great site
November 13, 2021

Great site. Would help if you gave some credit for shipping

Date of experience: November 13, 2021
Ohio
1 review
0 helpful votes
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I wish I could tell the size of the Redwall series I am ordering. I want the largest hardcover editions, and I have received numerous smaller hardcover editions when I order from other places. Can the dimensions be added to the description?

Date of experience: November 13, 2021
Missouri
1 review
0 helpful votes
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I have ordered from this store many times and i think it is the best on-line place to find books. I have told many people about this store.

Date of experience: November 13, 2021
Oregon
2 reviews
0 helpful votes
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"Almost Always " find what i need, and several rare books i was hoping to find; sometimes the shipping costs are, ' seem' a little high, but other than that... good book hunting.

Date of experience: November 13, 2021
New York
1 review
0 helpful votes
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Easy to find what I was looking for and easy to pay.

Date of experience: November 13, 2021
Colorado
1 review
0 helpful votes
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Love the feature that tells you how to save money!
November 13, 2021
Updated review

Love the feature that tells you how to save money!

Date of experience: November 13, 2021

Just awesome!
October 7, 2021
Previous review

Just awesome!

Date of experience: October 6, 2021
Florida
1 review
0 helpful votes
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There were no problems and the transaction went very quickly.

Date of experience: November 13, 2021
California
1 review
0 helpful votes
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It was quick and easy to order found what I was looking for

Date of experience: November 13, 2021
Louisiana
1 review
0 helpful votes
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I found what I was looking for and the payment process was very easy.

Date of experience: November 13, 2021
Ohio
1 review
0 helpful votes
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Found the book I was looking for in seconds, and checkout was efficient.

Date of experience: November 13, 2021
Ohio
1 review
0 helpful votes
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A bit confusing
November 13, 2021

A bit confusing. Wanted to buy local so I was pleased I could do that

Date of experience: November 13, 2021
Nebraska
1 review
0 helpful votes
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The site was difficult to work through
December 13, 2021

The site was difficult to work through. I repeatedly had to go back and fix my entries and I was unable to set up an account because it kept throwing me out of the password set up. I needed the movie as a gift or I would have left the site and used another to order.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2021
Belgium
1 review
0 helpful votes
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I use Alibris for all my research projects. Always the best price, and easy to use.

Date of experience: November 13, 2021
Illinois
1 review
0 helpful votes
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Billing address problems I didn't understand! Overall good!

Date of experience: November 13, 2021
Texas
1 review
0 helpful votes
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I so enjoy shopping with Alibris
November 13, 2021

I so enjoy shopping with Alibris. Prices are great, tracking is handy, and my books always arrive on time-or ahead of schedule.

Date of experience: November 13, 2021
Florida
1 review
0 helpful votes
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Was not able to do much choosing between all the books available

Date of experience: November 13, 2021
Arkansas
1 review
0 helpful votes
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Always a first rate delight!
November 13, 2021

Always a first rate delight!
Best selection... best service
I am a long time customer and I have never been disappointed.

Anne B... Florida

Date of experience: November 13, 2021
Massachusetts
1 review
0 helpful votes
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Price changed on first order
November 13, 2021

Price changed on first order. Had to go back to list.

Date of experience: November 13, 2021