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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I like having the choice of which seller to purchase from
I absolutely love Alibris! I do almost all my book shopping here!
Website is extra-helpful, unlike many websites!
This seems like a great idea just found this site, hope it is good because I would order a lot more!
The books I was looking for were available at a very competitive price.
Find the selections today to meet my terms of fair price and free shipping options.
I have no real issues with my experience, but have an enhancement idea for you. When a book is a part of a series, lead the user directly to the other books in the series. Also, perhaps when your sellers are listing a book, provide a checkbox for them to indicate that the book is a part of a series, and what the series is called.
So far so good, we will see the condition of the book.
Easy to follow instructions.
Like the pay options.
Found everything i wanted and even got to choose new or used awesome
Was supposed to get a $5 couple but got no code to get it.
I had made an inquiry this morning and recieved a quick response from the seller. Good start! So, I ordered it right away.
Fairly pleased... I've taken a hit for one mail-back in the past for a movie i didn't order without refund... but overall you're pretty good and I have received almost all refunds requested,,, about 5 0r 6 over the last few years.
Today was good... i've got some backlogged problems that I hope have been worked out.
Easy, quick, do not require extra personal info and promos not to sell my data.
I found the book I was looking for at an affordable price.
You should offer expedited shipping for items that are needed in a hurry.
It was easy to find what I wanted and purchase it from a seller who appears reputable.
A little hard to change the ship to address if it is different from the billing address
I hate the misleading "SAVE $20" in email. Even with the asterisk, it didn't tell what the minimums were. "Up to" should have been in the first line.
I liked the ease of obtaining information about the different volumes. Explained well.
Your website has enabled me to set up 5 libraries for my Great grandchildren
I found a great price on the books I needed to order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members