On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Finding the title I was looking for and checking out was simple. I like that PayPal was an option. We shall see how long it takes for the book to arrive, and its condition. I do appreciate the warning of depending on where the book is coming from there might be delays.
Credit card payment confusing. Never had to select card brand before.
Easy to order and find the book I was looking for. They had many different selections.
I use this website frequently, and would recommend it to any and all comers!
I love this website; it is very helpful and can usually find exactly what I want.
I have used this site for many years, and would readily recommend it to absolutely anyone!
Thanks for an excellent experience!
I not thrill about having to pay so much shipping. I could have bought more things if it had not been for the shipping.
Great business, hard to find books are easier to find if you look at Albris and they have the lowest prices!
Great prices on books that are new or in good used condition
Always a pleasure to visit Alibis! Thanks a million!
I was able to find the books I was looking for pretty easily.
Excellent, very prompt bookseller, will use them always.
I fell I found the best deal and check out was so easy.
I've been using ALibris for 20 years (I know this because I can see old shipping addresses in my profile that go back that far). I simply feel really ripped off by the shipping charges. $4.95 to ship a paperback just feels too high. It puts the total price too close to just buying the books new from online-bookseller-who-shall-not-be-named. I really want to support used bookstores, so I went ahead and paid to use ALibris, but I felt ripped off. // I would add to this that it's really difficult to search among multiple copies of the book in the same condition. The edition I wanted covered 50 pages of items, and I wanted Very Good quality. I did a sort by "Condition" but that grouped so many pages of "New" at the top that I had to hunt and peck around until I found the Very Goods. // So if the shipping cost were cheaper, I wouldn't mind the hunting and pecking. Alternately, if finding the copy I wanted in the condition I wanted were a breeze, I might have more easily been able to find a high-quality "Good" copy that could have met my needs, and I wouldn't have minded the shipping so much. // So, just overall, a somewhat demoralizing experience.
Everything was nice, hope, these books will arrive in time for Christmas!
Nice & simple website helps me to find the book that I am looking for.
Thanks
Found the books I wanted and the ordering was easy, thanks.
If I am looking for something, book, or DVD, Alibris is always my first "go-to".
If y'all don't have it, may as well stop looking. I always recommend Alibris to friends and family.
I love getting books from Alibris! I've always had a positive experience!
I was not given "shipping options" I was promised by the website. I am very unhappy.
Easier than in the past; hoping as stated, all will arrive by Christmas!
Only critique is I'd like to see the EDITION of the book more conspicuous. Otherwise, good user interface
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members