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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Efficient, and the expedited shipping function was very handy.
Book delivered as scheduled, in the condition specificized,
Good experience shopping on Alibris. Good prices for good books
Was hard to change password yesterday, hard to distinguish between "shipping" and billing
I love getting the books I want for a great price and in a timely manner.
So far I've enjoyed ordering movies from this site. I'm trying to finish my movie collection and this is the cheapest place to find them, so thank you.
Easy to find the book I wanted and the process to purchase was uncomplicated. I appreciate that you do not sell my information.
The book was in great shape and arrived on time. Thanks!
I was glad to find the book I had been looking for at very cheap price!
Page is too busy, font too tight and tiny, placement vertiginous.
Over 30 years ago, I bought a terrific cookbook that I continue to use today. It's now out of print and I find copies on Alibris. It is enjoyed by those I gift them to as much as I.
I needed to come ine orders or cancel an order to submit a new order to include both books I wanted. I could not figure out how to cancel the 1st order for 1 book or how to add the 2nd book if possible
Now I have 2 orders and extra shipping charges. Bummer
It was easy to place the order, and book was in good condition
Everything was fine, very communicative seller and fast shipping. Highly recommended!
It is annoying that my order history is not complete. I would like to be able to see if I bought something long ago before buying it again.
I received excellent service and product at a great price. I hope to do business with you again.
I like buying from alibris because books have better descriptions and they are better priced than competitors.
I ordered an item 3 days ago and received a tracking number. Today it was cancelled due to insufficient inventory. How do I get a tracking number for an item not in stock and why does it take 3 days to figure it out?
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

