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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,658
shipping
12,648
quality
12,642
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
0 reviews
0 helpful votes
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Easiest of any site I've used so far
January 21, 2022

Easiest of any site I've used so far. (I'm a new smartphone user.). Good job!

Date of experience: January 21, 2022
Iowa
2 reviews
0 helpful votes
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Alibris.com is the best place to buy books online.

Date of experience: January 21, 2022
New Jersey
1 review
0 helpful votes
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I have ordered many times over the past years - always easy to navigate your website and satisfied with your service whenever it was needed.

Date of experience: January 21, 2022
California
0 reviews
0 helpful votes
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Glad this item is still available
January 21, 2022

Glad this item is still available - did not take long to order - appreciate the search for codes

Date of experience: January 21, 2022
Florida
0 reviews
0 helpful votes
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The site was easy to shop and check out was seamless.

Date of experience: January 21, 2022
RU
1 review
0 helpful votes
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Always a quick and easy shopping experience, and generally find whatever I'm looking for at any given time

Date of experience: January 21, 2022
Costa Rica
1 review
0 helpful votes
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It's only been 5 seconds, so i don't yet have enough information to rate the experience

Date of experience: January 20, 2022
Arizona
1 review
0 helpful votes
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Book selection plus price optimizing tool are good, low prices on used books good, no dark mode bad

Date of experience: January 20, 2022
Alabama
1 review
0 helpful votes
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Your cart sucks
February 20, 2022

Your cart sucks. Plus, limited product information.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
California
1 review
0 helpful votes
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Super glad they have the book and the price was really reasonable. Glad I found them.

Date of experience: January 20, 2022
Washington
1 review
0 helpful votes
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Always thankful for the shopping experience with Alibris

Date of experience: January 20, 2022
California
1 review
0 helpful votes
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U do not offer coupons to NEW clients so why are u asking for a coupon when it's checkout time knowing most "new Clients" don't have it?

Date of experience: January 20, 2022
Maryland
3 reviews
7 helpful votes
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About as easy as it gets
January 21, 2022
Updated review

About as easy as it gets. Title, select seller, pay & enjoy. My go-to for books!

Date of experience: January 20, 2022

Easy!
December 12, 2021
Previous review

Easy! Fast find, choice of shipping options, easy and clear checkout processing. Better than fair pricing.

Date of experience: December 11, 2021
South Carolina
1 review
0 helpful votes
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Easy
January 21, 2022
Updated review

Easy. Broad inventory. Inexpensive. Great sellers. Love it all!

Date of experience: January 20, 2022

I love this website!
January 21, 2022
Previous review

I love this website!

Date of experience: January 20, 2022

I love alibris
May 2, 2021
Previous review

I love alibris. Lots of good stuff, easy to find. Great vendors.

Date of experience: May 1, 2021
Texas
2 reviews
0 helpful votes
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Found item easily at price within my budget and completed purchase without issue.

Date of experience: January 20, 2022
Texas
2 reviews
0 helpful votes
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Easy order, easy payment, shipping time good. What else could one ask for?

Date of experience: January 20, 2022
Pennsylvania
1 review
0 helpful votes
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Thank you!
January 21, 2022

Thank you! I was in a bind and waiting on this book for a class and I need it sooner than expected. Now I have it!:)

Date of experience: January 20, 2022
Utah
1 review
0 helpful votes
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We use your company almost exclusively for books
January 20, 2022
Updated review

We use your company almost exclusively for books. Great Service and Selection.

Date of experience: January 20, 2022

Excellent
June 25, 2021
Previous review

Excellent. This is my second attempt to buy this book. The first one did not come and it has been nearly a month. Not from this company though.

Date of experience: June 25, 2021
Tennessee
0 reviews
0 helpful votes
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Would be nice to have an option to print the order page

Date of experience: January 20, 2022
Michigan
1 review
0 helpful votes
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Computer or website forced me to enter credit card data 3 times. Finding the book I wanted was quick and easy.

Date of experience: January 20, 2022