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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,703
shipping
12,693
quality
12,687
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Good to be told of the cancellation and to be redirected to another source. The problem was handled well by the system.

Date of experience: January 24, 2022

Glad you can offer books through several sellers that...
January 22, 2022
Previous review

Glad you can offer books through several sellers that are not available on Amazon.

Date of experience: January 22, 2022
Massachusetts
1 review
0 helpful votes
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Just found you in a web search!
January 25, 2022

Just found you in a web search! I'll be ordering often and will share your site in social media! Thank you!

Date of experience: January 24, 2022
Arizona
1 review
0 helpful votes
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Alibris always has what I want at reasonable prices
January 25, 2022
Updated review

Alibris always has what I want at reasonable prices

Date of experience: January 24, 2022

Alibris is so easy and service is consistently outstanding.

Date of experience: May 29, 2021
Texas
0 reviews
0 helpful votes
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This was easy to find and order my textbook. The shipping is reasonably priced and so is the book.

Date of experience: January 24, 2022
Wisconsin
1 review
0 helpful votes
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Quick and easy
January 25, 2022

Quick and easy. And you had what I wanted. Thanks.

Date of experience: January 24, 2022
North Carolina
1 review
0 helpful votes
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Easy to find what I'm looking for, and checkout is also quick and easy.

Date of experience: January 24, 2022
Nevada
1 review
0 helpful votes
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Not difficult to navigate to find the book you need

Date of experience: January 24, 2022
Colorado
1 review
0 helpful votes
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My first time, was easy to find what I was looking for

Date of experience: January 24, 2022
Washington
1 review
0 helpful votes
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This was a seamless transaction
January 24, 2022

This was a seamless transaction. :) I am please with Alibris!

Date of experience: January 24, 2022
California
2 reviews
0 helpful votes
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This site gives the most comprehensive listing of used books of any given title.

Date of experience: January 24, 2022
Canada
1 review
0 helpful votes
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Placed order, and had multiple cancelations
February 23, 2022
Updated review

Placed order, and had multiple cancelations

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2022

Shipping should be cheaper and more easily calculated
February 21, 2022
Previous review

Shipping should be cheaper and more easily calculated

Date of experience: January 21, 2022
Vermont
1 review
0 helpful votes
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Difficult to sign in..
February 23, 2022
Updated review

Difficult to sign in. Problems with finding paperback copies generally a pain

Date of experience: January 24, 2022

Love alibris great books great prices
June 5, 2021
Previous review

Love alibris great books great prices

Date of experience: June 4, 2021
Florida
1 review
0 helpful votes
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Often find the book I am looking for and the ones I've purchased have been in good condition.

Date of experience: January 24, 2022
Idaho
1 review
0 helpful votes
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Quick, easy, painless...
January 24, 2022

Quick, easy, painless... well, I had to pay for it, mostly painless.

Date of experience: January 24, 2022
Wisconsin
1 review
0 helpful votes
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After I joined, there were far fewer copies listed...
February 23, 2022
Updated review

After I joined, there were far fewer copies listed than I had seen when browsing as a guest.

Date of experience: January 24, 2022

It was easy to use
October 31, 2021
Previous review

It was easy to use

Date of experience: October 31, 2021
Arizona
1 review
0 helpful votes
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This is one of my favorite sites
January 24, 2022

This is one of my favorite sites. I can always find the books I want. The prices are fair, and the site is fast.

Date of experience: January 24, 2022
Virginia
1 review
0 helpful votes
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My experience with Alibris has always been excellent!

Date of experience: January 24, 2022
Utah
1 review
0 helpful votes
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Wish I could have more easily reviewed my cart before checkout.

Date of experience: January 24, 2022
Washington
2 reviews
0 helpful votes
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Prices are OK, but shipping information needs to be...
February 23, 2022
Updated review

Prices are OK, but shipping information needs to be more clear

Date of experience: January 24, 2022

I encountered a problem with an order and it took two...
March 23, 2021
Previous review

I encountered a problem with an order and it took two weeks to resolve in an unsatisfactory way.

Date of experience: February 21, 2021
Oregon
1 review
0 helpful votes
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Overall a good experience. Small issue with checkout that they responded to quickly and resolved.

Date of experience: January 24, 2022