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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Was pretty fast and simple. Good enough for me to leave a review rarely give reviews. Even bad reviews when they deserve it. I just have soft spot for people trying to come up and feed their family. So hope this helps.
Quick and easy to place the order so all that's left is to see if the item is received in working order and good condition and personal info is protected.
Your website was user-friendly, and your prices were very reasonable. Thank you.
Very much ease in ordering. I have never had a problem with any item I have ordered.
So far, so good! Everything went quickly and with as little pain as possible
Quick and easy. PayPal is a plus and checking out as a guest is a plus.
Great prices, fast shipping and the books are always in good condition.
Shipping should be added to the original cost of the books like other booksellers do. When you get final shipping costs, it's shock.
Good prices! First time buyer and shipping is a little pricey but it's easy to qualify for free shipping and the arrival estimation is only a few days
Only ordered two books using this site the first went great and I had no issue, the second was canceled the day after I ordered it though and I had to select a different one.
It's so easy to get the books I want, and the prices are great.
Search was easy... finding the books I needed was fast... Free Shipping a plus.
The company had the books in stock and the prices were reasonable.
OK, but it isn't intuitive if you want to ship to a different address as a gift.
I tried to purchase these CDs and a book, right after I entered all my information, cc number, I clicked purchase and I was kicked out of the purchase and the book was sold to someone else.
Should be some type of bundling of shipping cost for multiple orders from the same place, even a dollar or a few cents would be nice.
Found what I was looking for and ordered it without any difficulty
Fast, easy, wonderful! I love books and book shopping, Alibris makes it easy!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

