Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Alibris is preserving civilization by preserving the sanctity of books.
Always fun for this plant addict to discover more plant books somehow missed in the past
I love Alibris! Only on Alibri.com can I easily find unusual or out-of-print books. The service is excellent and delivery is timely.
I get all of my online books through Alibris. Easy, simple, lot of options - doesn't get any better.
Lots of good information to help me with my buying decision.
So far so good. I've gotten my books in a timely manner, all of them in very good condition!
I hope you have this outdated book - the book means so much to me.
I always find Alibris easy to navigate except for one thing: if I'd like to order from a shipper that is geographically closer, I have to comb through many pages rather than enter a location specifier.
Found and bought my book very quickly.
I found the books I needed; checkout was easy.
Straightforward, not too aggressive viz taking membership
Always good. Just wish shipping was not so expensive. Spent more on shipping than my total book order.
Wish you had more of a variety of free shipping
I have always had a great experience when ordering.
Cart emptied twice and I could no longer order the books in my cart the first two times.
Very easy, but seller could offer more detail about the product to explain the condition "good"
I love purchasing books on the Alibris website. I recommend the site to all my friends.
I was able to put in what l needed to find with no problem at all l ordered my book and it only took a few min. At check out and my book was on its way.
Site is easy to follow and the book I needed was available at a reasonable price.
I have uses this site several times and always received the books at a great price and in good condition.
Site is easy to use, with plenty of seller options to choose from. Prices are reasonable too.
The website is very easy to use, and to find what you're looking for. This is my go-to site for second hand books!
Alibris usually has the books that I want and with a wide variety of prices for used books.
EBay almost had my purchase, but the combination of the coupon from the site header and the free shipping (which, unfortunately, was not shown on the book listing) lowered Alibris' price several dollars below eBay's.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

