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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love you guys. You always seem to have what I want, no matter how obscure.
alibris.com is a user friendly, intuitive site for book shopping.
Your site allowed me to sort to get to the sellers of the specific item I was looking for without having to search through ALL the sellers who were selling the specific book title and type I was looking for.
The workbooks and CD-Rom were in unused condition. Unfortunately, the CD-Rom seems to be a copy of the textbook, not extra learning material. I must have misunderstood the description. I have the textbooks, so the CD-Rom useless to me. I've opened it, so I guess I can't return it.
Finding the books was simple and check out was easy and quick.
Difficult to use more two payment methods, each with a different Billing Address.
Why can't I go to something like "Manage Payment Methods?
Good as usual, easy to find what I want. Thanks for likeable alternative to Amazon the "company store" for us workers of the world
All good. All good all good all good all good all good all good all good all good all good all good all good
All good all good all good all good all good all good all good all good all good.
Great prices & awesome selection of books. I found all that I was looking for and for much less!
I was very pleased with my first experience. The packing was really above and beyond and the delivery time was short.
What can I say? Found the title, ordered it and received it. X
Quick selection made easy- good prices, usually shipped fairly quickly
I first learned about Alibris several years ago when an indie bookstore in my neighborhood posted a notice advertising Alibris. I've been using Alibris ever since because of their prices and service. I also like supporting indie bookstores.
Alibris is my "go to" online bookseller because they support indie booksellers.
The selections are good and prices are good BUT the availability of free shipping items with the truck lable is not user friendly. You don't know until checkout what has a truck sign. It takes too long to find one
Great books, great prices. They smash the competition. Awesome selection.
Seller provided an excellent copy of this fairly rare book at a very low price - what more can one ask?
The book was available at the best price so I bought it and received it. It's sad that such a simple process needs congratulations when done right, because of how consistent bad experiences are in general, but it is what it is.
It is very easy to find the right book at a fair price. I highly recommend.
I love finding different books, movies and music on this site. It is well organized and simple to use.
It has a lot of information which is nice and the descriptions with pictures are easy to read through.
You had both books that I've been trying to locate. Shopping cart could use some work. I was trying to purchase from the same store to keep shipping charges down. And I had to go back and forth to verify that. Thanks
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

