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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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It was pretty impossible to track my order unless I signed up for an account. I reached out privately to the seller and did not hear back.
Very fast and easy to navigate this site to find what I want without any hassles and unwanted ads
It was very easy to find what I wanted and sort for price and condition.
Easy to use website. Books and movies are easy to find and satisfied with the service from vendors. Recommend this site to everyone!
I ordered multiple copies of a particular textbook. After processing the order, most of the textbooks turned out to be ghosts--the orders were cancelled and money refunded.
Excellent selection of eclectic titles at amazing prices. Can't go wrong here!
I found the book I wanted at an excellent price, and even with shipping, it was half of Amazon's price.
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I found the purchase process today frustrating and came close to giving up. Requiring consent to publish my comment only adds to my frustration. Alibris was a lot better before it was acquired by amazon.
Loved being able to quickly and easily purchase what I wanted.
I found the book I needed and was able to use a discount coupon.
I received these reprints of now rare eighteenth-century British architectural texts very quickly and exactly as described by the seller. They are valuable additions to my office reference library.
Always find what I'm looking for at a Great Price. The condition of the books are usually better than described.
Available, low price, came in great conditiondelivery time great, also considerong it was Thanksgiving.
You offer a coupon discount and once again, you don't honor your "offer". Once again, you just like the game of deception.
Your shipping costs are as always excessive and the actual cost is much lower, but I guess you take for granted that you gave an uneducated consumer
Easy to specify the book ordered and make the payment. Have used this site
With good luck in the past.
I have made several purchases on Alibris but never received any coupons. I have given my email address on more than one occasion. Or have I misinterpreted something?
Did a search for 2 titles and found them immediately, Happy with the pricing. Ordered both books and got them quickly - and both in good condition for used books.
Good price, not as pictured but adequate for my needs. Book was filled with multiple blank post it notes
So far, so good. Would be nice if a better description were available. This book originally was available with the accomaniments on a cassette or cd.
Orders were prompt & all boos received were from decent to very good condition l. Wouod order used books again from here.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

