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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,501
shipping
12,491
quality
12,485
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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Type in book title and there it is...
February 23, 2022

Type in book title and there it is... with used and new book prices.

Date of experience: February 23, 2022
South Carolina
1 review
0 helpful votes
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Very detailed in describing the condition of the books.

Date of experience: February 23, 2022
New Hampshire
1 review
0 helpful votes
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Fantastic simple great customer service happy to have done business with this company

Date of experience: February 23, 2022
Minnesota
1 review
0 helpful votes
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I love Alibris
February 23, 2022
Updated review

I love Alibris. I can often find books I want to own at a fraction of cost on other sites. I don't mind of the books are used; the content is still there. I can often find books that arena longer available elsewhere.

Date of experience: February 23, 2022

Love the selection
February 19, 2021
Previous review

Love the selection

Date of experience: February 19, 2021
Florida
1 review
0 helpful votes
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Thanks for making this so easy
February 23, 2022

Thanks for making this so easy. Alibis Has a very good reputation.

Date of experience: February 23, 2022
North Carolina
1 review
0 helpful votes
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This is my second order with you
February 23, 2022

This is my second order with you. The first was smooth and successful.

Date of experience: February 23, 2022
California
2 reviews
0 helpful votes
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So far all movies I have purchased through this company,...
February 23, 2022
Updated review

So far all movies I have purchased through this company, have been great. Not disappointed.

Date of experience: February 23, 2022

You have dvds that I have been looking for
February 1, 2022
Previous review

You have dvds that I have been looking for. My copys were lost. I am in great hopes that the used ones I ordered are in good condition. Fingers Crossed.

Date of experience: February 1, 2022
Kentucky
1 review
0 helpful votes
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The shopping experience I had was amazing! I had searched for a Benjamin Banneker book for years and was unable to find one in print. Also, the offer for a $300 yearly coupon was too good to pass up.

Date of experience: February 23, 2022
Texas
1 review
0 helpful votes
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Not sure yet
February 23, 2022

Not sure yet - we'll see once i can access the book

Date of experience: February 23, 2022
New York
1 review
0 helpful votes
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Tried to reset my password, they sent a non-working hyperlink. Had to use a different email address.
List of books gives lower prices than actual offer. For instance, it will say, "See all for $2.00" but when you click on it, the lowest price will be more.
Also annoying that I have to keep unchecking the box offering newsletters and coupons. Every new page comes up with the box checked.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 23, 2022
New York
1 review
0 helpful votes
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Thank you for making my visit to your site a quick and pleasant experience.

Date of experience: February 23, 2022
Virginia
1 review
0 helpful votes
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Too complicated
March 25, 2022

Too complicated. Too many unnecessary words. Took me an hour to order 1 book. Made me feel stupid that it took me so long to get it done. Of course, I may be stupid, but I hope not. Also did not like shipping cost.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 23, 2022
Virginia
1 review
0 helpful votes
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So many books to choose from
February 23, 2022
Updated review

So many books to choose from. Disappointed that many new gardening books not available with free shipping but overall the deals are more than fair.

Date of experience: February 23, 2022

Good, hard to choose among many books in promotional...
January 26, 2022
Previous review

Good, hard to choose among many books in promotional category. Often significantly cheaper than online bookstore. Well worth browsing!

Date of experience: January 25, 2022

Good experience and broad selection
January 16, 2022
Previous review

Good experience and broad selection. Well worth shopping especially when shipping is free.

Date of experience: January 15, 2022

I shop around but am glad I returned to Alibris
August 31, 2021
Previous review

I shop around but am glad I returned to Alibris. Have always been happy with the service but selection and pricing also make my online visits worthwhile. Glad you're an option.

Date of experience: August 30, 2021
California
1 review
0 helpful votes
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Alibris has more books than amazon and most of the...
February 23, 2022
Updated review

Alibris has more books than amazon and most of the times with better prices.

Date of experience: February 22, 2022

I love the choices of several sellers and get to chose...
March 30, 2021
Previous review

I love the choices of several sellers and get to chose the best price for great (many times long time out of print) books.

Date of experience: March 29, 2021
Virginia
1 review
0 helpful votes
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Didn't have anything specific to look for, but am happy with two books I found. I'll be back!

Date of experience: February 22, 2022
Texas
1 review
0 helpful votes
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This is 2nd book I have ordered from PlumCircle. I was so pleased with quality & speed of shipping on 1st book - ordered a 2nd to give as gift.

Date of experience: February 22, 2022
Missouri
1 review
0 helpful votes
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I always find what I want, so everything is good
February 23, 2022
Updated review

I always find what I want, so everything is good. Thanks

Date of experience: February 22, 2022

I can find things here, that I can't find anywhere...
March 20, 2021
Previous review

I can find things here, that I can't find anywhere else

Date of experience: March 20, 2021
Pennsylvania
1 review
0 helpful votes
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No glitches and checkout process was fairly straightforward and quick. Items were cheap too

Date of experience: February 22, 2022

Easy to find books using ISBN and search through prices
January 12, 2021
Previous review

Easy to find books using ISBN and search through prices.

Date of experience: January 11, 2021
Georgia
1 review
0 helpful votes
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Good overall experience, but I wish I could have taken...
February 23, 2022
Updated review

Good overall experience, but I wish I could have taken advantage of just even a 10% discount for sub $20 order.

Date of experience: February 22, 2022

Excellent, love Alibris!
September 20, 2021
Previous review

Excellent, love Alibris!

Date of experience: September 20, 2021
Wisconsin
1 review
0 helpful votes
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The cost of the book and shipping was $114 and change.

They after I placed the order it said that $120.32 had been charged to my card.

Please cancel the order.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 22, 2022