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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Nothing but great things to say. I have been purchasing my books here for many years. I have never been disappointed.
Very nice shopping experience. Found my item. Created an account. Checked out in less than 10 minutes.
I received the book in a timely manner. The cookbook seems to have many recipes that are creative and well worth trying. I plan to put this cookbook with my special collection of cookbooks that every home should have.
The site is easy to use and provides all of the information needed to make a purchase decision.
A book I thought I'd never be able to find. Ordering was quick, shipping was reasonable and book was received quickly in excellent condition.
Got a great deal on a hardback book signed by the author. Will be shopping here again.
Always great but shipping has gone up a bit. Sign of the times I guess.
I was able to find most volumes of a set at Alibris in good condition for a reasonable price. It was a great resource. I also appreciated the 'cart analysis' to inform me of slightly cheaper options in some cases.
The website is very well organized and easy to use. The cart optimizer is great too.
This was an expensive (for me) purchase of a used book. When I placed the order I was quite apprehensive about its quality especially coming out of a university library. The description left questions in my mind but I really wanted the book. Turns out the book quality was way above and beyond my expectations almost to the point of being "fine" in quality. It arrived very well packaged and protected and I totally love it. A very, very fine experience for me.
Looked at several different sellers and felt this was the best overall value
I am Pleased with my shopping experience and the price of my selection and look forward to doing more with you.
Always a pleasure to purchase from and you have what I was looking for.
A big issue is always shipping charges. Than can almost double the cost. I tried to stick with a single shipper for most selections, but that didn't save me as much as I would have expected. After all, they can put them all into one package, and I know from personal experience that up to a pound sent Media Mail is a flat rate of about $4.
Fair and easy. Alibris has had choices only published in other countries. Phenomenal selection.
I just purchased my second used book from Alibris and am as pleased as with the first.
I ordered many books at once and then started getting notifications that some were not available. It was confusing to keep track of which ones would be shipped and which ones I would have to reorder as the notices came in gradually.
It is confusing what orders could not be fulfilled and what the billing will end up being.
Many items are still pending.
Alibris confirmed receipt of my order and transmitted the information to the vendors. Both vendors were timely in filling and shipping the order. Upon receipt the books were properly packaged and comported with the vendor's description of the conditions of the books were very accurate. As usual an excellent experience when buying products through Alibris!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

