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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've used Alibris for many years and am happy with books available and books received.
Really like the wide selection of books on subjects that are hard to find. Do not like how they charge shipping for each item even if several come from the the same vendor. Other than that I really enjoy the site.
Easy to find titles. Lots of options, Descriptions are very helpful
This is my second time ordering because I was pleased with the first time.
Pleasant efficient and great savings
Awful I thought I had the right books. I don't. Please cancel immediately
Quick search function and streamlined check out process.
Great prices, clear directions, the site flows easily to PayPal.
Easy to find my book, easy to place and order and I await the arrival!
Please try to make certain all my items actually arrive this time. Since I apparently have no recourse to resolve items which do not.
Never any problem Alibris did not promptly resolve.
Easy to use, fast, clear display of all the options
At first attempt a few hrs ago, no luck with website, but easy as could be this time. Must have been short glitch, as all sites have.
Very difficult to order more than one copy of a book
Second time buying from this site. The prices make it so easy to build our home library.
You re usually consistently outstanding! Today you were significantly better!
Amazing. The book is available in paperback, hardcopy, ereader, and either new or used
The usual! I found what I wanted at a reasonable price
Your service remains outstanding for me
As usual, you had multiple choices of what I was seeking, readily available at great prices.
Your usual quality service. I have never been disappointed by a purchase from you.
The usual great service, good search good choices, excellent easy to use web site. Keep it up!
The usual great choices, easy ordering and great service.
The usual outstanding service I've become accustomed to.
The usual easy, accurate, professional, reassuring experience.
It is always a pleasure and reliable to order thru you.
Just now ordered, not yet received. Will see how this works out.
I love ordering through Alibris! Very easy to make a selection and order.
Great! The site is easy to use and the books a not expensive.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

