On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was a little hard to adjust billing info, but overall good experience
Great upfront price comparisons and reviews. Helpful in making quick decisions.
Responding to e-sent advertisement from Alibris, which offered free shipping as well as discounted price -- but in the eventuality, shipping was not reduced.
I love Alibris, forever. Books can add up when you're an avid reader like me, and I often like to get books that I can study and return to, which makes a library slightly less convenient. Alibris makes my collector's urge possible;-)
Great and simple process, very easy to order this book I was searching for!
The search function leaves something to be desired. I typically find things elsewhere and see if Alibris has them.
So far so good well see when product arrives looking forward to it.
I don't want to be bothered by a survey when I'm trying to order a book.
I've bought several books here and I am. Always satisfied with the selection. When I read in the preface the author recommended the workbook I thought I'll never find that. I really should know better that I'd find it here. Thank you.
I found exactly what I wanted. I also belong to audible but their selection of economics is measly compared to alibris.
I WOULD HAVE ORDERED A LOT MORE BOOKS ON CD AND MP3 BUT THERE IS NEVER ANY "TRUCK" BY ANY OF THEM AND THE SHIPPING IS A KILLER. THE COST OF YOUR SHIPPING IS THE SAME PRICE AS THE BOOKS
Awesome experience, needed textbooks for class cheap.
Great! I do wish it were easier to find books by a specific vendor when looking at editions, so I can buy all from one place. Sometimes I will pay a few dollars more if the seller is closer or east coast, and I can get my books faster if both come the same place. Better for the environment too!
I have never had any problems with Alibris. I have ordered from them for many years.
I always find what i am looking for at Alibris. I have always been satisfied with my purchases as well. Thank you.
I can find the actual books that I'm looking for without having to go through a ton of ebook offers.
User friendly and I was able to find what I needed!
Easy to find what I am looking for. Suggestions for other items are on point!
Shifting the shipping address back to default with payment address took entirely too many steps. Organization of the items I was searching for was also complicated. The most expensive options were offered but I needed multiple tries to locate less expensive items. Annoying.
Very quick and easy to find what I am looking for. Easy checkout.
Had to backtrack a couple of times. Once to enter coupon code and then again to get expedited shipping instead of standard.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members