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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Too easy, looked it up, found it, bought it and received it all very quickly
Clear and easy to purchase the used DVDs i was interested in. Glad I could pay with PayPal. Made it easy.
Alibris has such a great selection! If there is a book that I want to read, it's almost a guarantee I can get it on Alibris.
Great Prices and great services! They have a large and great selection.
Your service made it easy to purchase the book I was looking for.
I would have liked to have seen an estimated date of delivery or a delivery date window.
Well designed website and smooth order flow. Catalog selection is excellent!
Seemed easy enough ordering now to see how long it takes to get here
Easy to find what I was looking for, checkout was quick and easy.
Book was in good condition and shipping was faster than I think it would be but didn't like the non tracking of the product
Great purchasing experience... Book arrived as described and in a timely manner. Thanks!
Alibris has been my go-to for almost every book I've ordered for my 23 years of homeschooling my eight children and the last 10 years of college students. Thank you for your amazing site. I can count on one hand the times you haven't had the book I've looked for.
I always find what I am looking for at great prices and in good condition.
I was easily able to find the book and order it and ship to a different address.
A friend wanted a certain book that was 1200 pages long. I ordered it for her. The book is in new condition, was heavily wrapped to protect it in shipping, and was priced very reasonable for a book this size.
Your site was easy to navigate. It was great to be able to choose a list, either new and used, rather than them all lumped together.
The book condition was stated new. But, the actual condtion of the book that I have received is only in overall good. There are stain or black dots found at the edges of the book.
The book that I purchased was published in 70s of the 20th century. I was surprised that some bookseller have this title book. But, the book price is a little higher than my expectation.
Great prices, fast shipping. I highly recommend this website
I've never ordered through you. So far, so good.
This bit is kind of annoying.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

