Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I could not find the option to order more one of the same book.
I enjoy the variety of books and prices
Your website offers plus it is easily navigable.
Thanks it was easy just had to update my credit card
Good job like using Alibris for books and series of different shows
Everything has been great so far definitely the best place I like to get my manga
Super easy website. Found exactly what I was looking for at a reasonable price.
I have always found what I need here at Alibrus, at a good price, and have never been dissatisfied with what I received.
Awesome thank you this makes buying school texts less stressful!
Prices are awesome and i love the "saving cart" option. What a great idea.
Thanks
Easy website to use. Had what I wanted. Excellent price. Thanks.
So far ordering has been clear and straightforward. Let's see how delivery goes.
Gave options to find exactly what I was looking for
You had the books I needed at a substantial savings
Great experience so far. It was reasonable, quick and easy.
Easy to find what I need. Easy to order. Easy to avoid evil Amazon.
I find what I need at a great price, even if shipping is more that the cost of book
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

