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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Found what I needed, just wish the shipping was cheaper.
You guys are quick and easy and cheap and you're not Amazon!
Software showed a shipping charge even tho my choices were all free shipping items. Only when I went to pay including shipping that should not have shown up on the previous page, did the shipping charge go away.
Hard to put into words the good vibrations I get shopping the Alibris web site. You treat your customers well.
One order cancelled, email said new deal was in my cart, it was not.
Get the book you want, it may take a while but you will get it.
Nice selection, good descriptions and a variety of choices await those who shop on Alibris.
I found it difficult to navigate back and forth between my cart and the site. Otherwise the selection was great!
Love how easy the website transactions are to use.
Easy to understand and find what I am looking for.
Handy for when you want to know about a used book listing without having to check everyday yourself to see if it's now for sale.
Clear info about the edition I was looking for. And clear info about shipping costs early in check-out process. Thanks.
Such a wide and stunning collection of used books!
How impressive it was for Alibris to provide information on supplemental materials such as 'sealed CD' for a used book that I purchased. Nice!
It is so great to be able to find hard-to-find books so easily. Thank you.
Great prices but shipping adds up when ordering several books. You should have a lower shipping for more than 1 book.
I frequently order from Alibris with good results.
I can almost always find the books I need at Alibris. Thank you!
Fast and finding what I was searching for was very easy.
Quick and easy. Disappointing charges of P & H through.
Alibris maintains a beautifully clear, logical website, making possible fast, stress-free purchases.
Information is well-organized on the site and easily accessible. Thus far, I have found that vendor descriptions of their books is honest and reliable. If I can't find a book I'm looking for in my local independent book store, Alibris is my next stop.
Good luck to you.
Robert Howseman
Straightforward user interface, logical, intuitive navigation, fast. You also have out-of-print books I want to read.
I might suggest that your vendors include a note with used books where text has been highlighted. Candidly, it's annoying (esp. When a previous owner (or owners) have highlighted in dark ink, and used multiple colors, as was the case with my purchase of "This Naked Mind." I would have ordered new had I known this would be so marked up. If it was noted in the description, it should be highlighted (no irony intended). Or I need to pay closer attention.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members