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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,566
shipping
12,556
quality
12,550
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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The "Fetch" option was so helpful for a book I've been searching for. As always, it was super easy to purchase!

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
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Easy so far, but I hope the dealer reads my contact question before completing.

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
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Always have the book(s) I'm looking for, usually at amazingly low prices. And *FAST* one-click checkout!

Date of experience: May 2, 2022

Just love Alibris
March 6, 2022
Previous review

Just love Alibris. Can *always* find what I am looking for!

Date of experience: March 6, 2022

Love alibris
January 23, 2022
Previous review

Love alibris - my go to place for books!

Date of experience: January 23, 2022

Just love Alibris!
January 16, 2022
Previous review

Just love Alibris!

Date of experience: January 16, 2022
Pennsylvania
1 review
0 helpful votes
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So excited they found a rare copy of a book that a friend that has passed away wrote

Date of experience: May 2, 2022
Maryland
1 review
0 helpful votes
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Easy to shop here & have received one purchase, it was as claimed for condition. Happy with the results.

Date of experience: May 1, 2022
South Carolina
1 review
0 helpful votes
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I like the guest shopping area
May 2, 2022

I like the guest shopping area. A person can shop without having to be a ember and sign in. Convenient & the price was good also.

Date of experience: May 1, 2022
Nevada
1 review
0 helpful votes
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I had 3 books in my cart and there was a server error and I never found those books again. I went back to your website multiple times today to find the books I had put in my cart but they did not show up.

I finally gave up and started a new cart.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2022
Wisconsin
1 review
0 helpful votes
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Reasonably good but spent a lot of time finding books I wanted and got called away for a couple hours. My cart was empty only bought 1/2 of what I was after because I don't have the time to go back through

Date of experience: May 1, 2022
Arizona
2 reviews
0 helpful votes
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Finding the books is no problem but the ability to use coupons stink. Too many rules making it very difficult to take advantage of them. It should be 5% or 10% across the board. No stipulations

Date of experience: May 1, 2022

Wish shipping was cheaper
April 18, 2022
Previous review

Wish shipping was cheaper

Date of experience: April 18, 2022
Missouri
1 review
0 helpful votes
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Very easy to use your service
May 1, 2022

Very easy to use your service. Thank you and Father God loves you!

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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It is always so easy and pleasurable to buy books on this site.

Date of experience: May 1, 2022

Always awesome!
October 17, 2021
Previous review

Always awesome! I know I can count on you for reasonable prices and good books.

Date of experience: October 17, 2021
Ohio
1 review
0 helpful votes
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Large selection from which to choose, competitive prices at times, quick service. Recommended.

Date of experience: May 1, 2022
Vermont
1 review
0 helpful votes
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Checkout very clunky and confusing
May 31, 2022
Updated review

Checkout very clunky and confusing. It made a mess of things with previous order

Date of experience: May 1, 2022

Good site design
April 12, 2022
Previous review

Good site design. Easy purchase

Date of experience: April 12, 2022
Massachusetts
1 review
0 helpful votes
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Now we will see when I receive the book. Ask me again later for more info.

Date of experience: May 1, 2022
Colorado
1 review
0 helpful votes
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A little long but so happy to find a great copy from. Kansas.

Date of experience: May 1, 2022
Alabama
1 review
0 helpful votes
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I was very happy with the quick book find for my daughter. Shr will be very pleased

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Fast and easy
May 1, 2022

Fast and easy. The only thing I would update is that bulk sellers don't specifically state what "Good" or "Very Good" condition "may" be like for the book itself. (i. E. Does it have writing notes or highlights in it or the specific condition of the binder...) I purchased books where the condition of the book was described so I know what I am buying.

Date of experience: May 1, 2022
Michigan
2 reviews
0 helpful votes
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A good alternative to other online resellers of used books.

Date of experience: May 1, 2022

Good source of books
July 12, 2021
Previous review

Good source of books

Date of experience: July 12, 2021
Indiana
1 review
0 helpful votes
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What a nightmare, entering a new credit card number
May 31, 2022
Updated review

What a nightmare, entering a new credit card number. I had to do it three &%#$ times!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 30, 2022

Very good
December 11, 2021
Previous review

Very good. Great selection.

Date of experience: December 10, 2021
North Carolina
1 review
0 helpful votes
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Couldn't have been easier!
April 30, 2022

Couldn't have been easier! Only book site online with a very specific niche book and at a reasonable price!

Date of experience: April 30, 2022